Outsource your IT Support

Make your technology work for your business.

With Automation Concepts & Technologies, you can stop worrying about IT issues so you can focus on moving your business forward. Our experienced staff monitor and maintain your IT infrastructure 24x7 to keep your business running.

Network Security & Data Backup

Is your Network secure? Is your Data backed up and protected?

How confident are you in the security of your IT infrastructure? How often do you backup your company's data? Are you storing a recent backup offsite? When was the last time you tested a restore from your current backup solution?  ProACTive Care will give you peace of mind.

IT Support Helpdesk

Get all-you-can-eat Help Desk and Remote Support for your entire staff.

Don't let your employees just cope with workstation issues; with Automation Concepts & Technologies they can quickly get a ticket in to tech support without costing your business a dime.

Preventive IT Maintenance - 24/7 Computer Support

Eliminate costly downtime
by detecting and resolving IT issues before they bring down your systems.

With 24x7 monitoring and maintenance, most typical workstation issues can be prevented.  Focus on your business, not your IT.

Computer Repair and Network Support

Let Automation Concepts & Technologies monitor your network to prevent and repair common issues, and apply updates.

We monitor everything from anti-virus, to event logs, to patch and security update availability. We even test and whitelist updates before applying them to your systems.

Get Support

Automation Concepts makes it easy to get technical support. Click Support below to find out how we can help you.

Our 10 benefits

Find out how your company can benefit from Managed IT Services today

Client Testimonials

he is always available when we need him...
Brian McCafferty and Automation Concepts have been providing service to the Hockomock Area YMCA since 1998.  During that time, Brian has continually transformed our network with cutting edge technology that has left us able to work in the ever chang...
Greg Meinertz ( Vice President/CFO Hockomock Area YMCA )
Dedicated and exceptional network consultants...
“Automation Concepts have been dedicated and exceptional network consultants for Bernie and Phyl’s Furniture for close to 20 years. Throughout this time, they have kept our company up to speed with what I consider the best technology and monitori...
Laurie Falcone ( IT Director Bernie & Phyl’s Furniture )
Working with them is always a pleasure...
“Automation Concepts and Technologies, Inc. has always been there when we needed them. They set up our email archiving and Arca Backup servers. The installation and support was exceptional. The Arca’s back up all our Windows servers and do an off...
Mark MacEachern ( Computer Administrator Hockomock Area YMCA )

Welcome to Automation Concepts & Technologies - The Greater Boston Area IT support experts

Small Business IT Solutions throughout The Greater Boston Area

Automation Concepts & Technologies has been providing professional IT Support for businesses in The Greater Boston Area since 1989.  We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses.  Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.  Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Automation Concepts & Technologies as your outsourced IT partner, you will experience:

  • Less Downtime - Faster resolution leads to more productivity
  • Fewer Day-to-day Issues - Proactive maintenance prevents issues in general
  • More Opportunities - And more time in the day to take advantage of them
  • Flat-Rate IT Budget - Know your IT expenses ahead of time, your accounting department will thank you!
  • Infrastructure Protection - Keep your network and devices safe and secure
  • Business Continuity - Through backup and disaster recovery methods and best practices
  • A Good Night's Sleep - Knowing your business is in good hands 24x7.

Not sure where to begin, or even if Automation Concepts & Technologies is a good fit for your organization?  Contact us to learn more about how we can help move your business forward.

“We cover your digital assets.”

Our Services
  • Hosted Exchange

    Hosted Microsoft Exchange

    Cloud-Based Email Solutions

    Email is absolutely critical to your business.  Our Hosted Email Solution delivers the best in Microsoft Exchange without the hardware requirements and management overhead. Exchange can give...

    Read More

  • Outsourcing your IT

    Proactive Managed IT Services Plan

    ProACTive Care Proactive Maintenance Plan

    Reduce downtime, increase profitability, and make your technology work for you. ProACTive Care is dedicated to keeping your technology investment up and running smoothly so you can focus on your business...

    Read More

  • Network Care

    Network Security Shield

    Protect your Business Inside and Out

    How Secure is your Network?
    Are you at risk?
    It's time to get proactive.
    The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues...

    Read More

  • Server Care

    Managed Server Support

    Proactive Managed Server Support

    Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation
    Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges...

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  • Desktop & User Care

    Helpdesk Support

    All-You-Can-Eat Helpdesk Support

    End-users are human.

    Shouldn't their IT support be too?

    Your end-users' time is best spent working for your organization, not managing IT issues...

    Read More

  • Web Filtering & Firewall


    Improve Productivity with Content Filtering

    Protect your employees and network by preventing questionable and unsafe content.
    Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need...

    Read More


Free Network Assessment

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Latest News

Automation Concepts signs with LabTech Software


For Immediate Release:

Automation Concepts signs with LabTech Software

North Attleboro, MA – June 26, 2013


Contact Us

Learn more about what Automation Concepts & Technologies can do for your business.


Call us today    (508) 285-5080

500 East Washington Street
North Attleborough, Massachusetts 02760

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