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Bronze Level ProACTive
Managed Services Plan
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Server
Watch
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SAAZ Technology Platform 1
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24X7 NOC Monitoring Team 3
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Alert Analysis, Filtering & Notification 4
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Security Patch
Management
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SNMP & POSIX Monitoring 5
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Two Forms of Remote
Control (RDP and LogMeIn)
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Advanced Scripting
Engine for Automating Windows Tasks
v
Total Desktop Care (TDC)
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SAAZ Technology Platform 1
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24X7 NOC Preventative Maintenance Team 8
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Two Forms of Remote
Control (RDP and LogMeIn)
Ø
Security Patch
Management
Ø
Advanced Scripting
Engine for Automating Windows Tasks
v
Patch Management
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Supported under the
services above.
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Daily Monitoring
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Alerts and
notifications from the NOC are monitored via email, telephone, and
Support Portal.
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2 Hours Remote Support
per Month
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Remote support via
LogMeIn to resolve reported problems.
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4 Hour call-back
window.
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Discounted on-site labor
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A 5% Discount on
our Standard and After Hours Labor Rate when a Service Plan is in effect
and payments are current.
Typical
Bronze Level Pricing**
Setup Fees:
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Base Installation: $500.00
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For Each Additional Server: $50.00
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For Each Additional Desktop: $10.00
Monthly Recurring Charges:
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For First 2 Servers and 10 Workstations: $285.00
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For Each Additional Server: $24
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For Each Additional Desktop: $4.50
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Billed in Advance in 3 Month Increments.
**Subject to change without notice
*Footnotes
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