MSP Services Overview
Automation Concepts
can now
monitor and patch workstations
for as little as $1 a month! |
Managed Services has become somewhat of a "buzzword" in the IT industry
lately. It is almost impossible to find a single definition that
explains what Managed Services really means since there are so many
variations.
The basic concept is to stabilize IT
costs by being proactive in monitoring and correcting issues before they
cause downtime and loss of productivity. Performing emergency repairs
drives up cost and increases downtime.
By
providing remote monitoring, diagnostics, and remediation a fixed price
can be charged on certain services.
Key Client benefits:
-
Proactive Network Monitoring 24x7 - 365
days
a year
-
Fixed cost management
-
Fixed price contracts
-
Reduced Staff needs
-
Single point of contact
-
Single supplier
-
Defined Service Delivery Levels
-
Reduced costs for Management & Reporting
-
Reduced Total Cost Ownership (TCO)
Our out-sourced Network Operations Center (NOC)
monitors and provides alerts on hundreds of applications and key Windows
services, 24 hours a day, 7 days a week, 365 days a year. We can often
take remedial action before you know you have a problem.
Automation Concepts has four Sample Managed Service
Plans to tailor to meet our clients’ needs:
Bronze Level
Silver Level
Gold
Level
Platinum Level
Foot Notes referenced in the plans.
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