Automation Concepts & Technologies, Inc. Blog

Welcome to our blog, full of IT tips and business technology best practices.

Understanding How Technology Impacts C-Level Business Roles

Understanding How Technology Impacts C-Level Business Roles

We’ve all heard the title CEO before, business shorthand for Chief Executive Officer. In fact, it may be a title that you hold yourself. While the CEO of a company is undoubtedly important, it is crucial to consider what other c-level roles should also be filled. As a technology-centric company, we often consider roles like the CIO, the CTO, and soon enough, the CDO to be just as important. 

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A Brief Review of (Some) VoIP Features

A Brief Review of (Some) VoIP Features

VoIP (Voice over Internet Protocol) solutions famously offer businesses some significant cost savings. While this may be the extent of many people’s understanding of its value, VoIP actually has a lot more to offer. That’s why we wanted to go over just a few of its benefits - to provide a bit of insight into what makes VoIP such a great choice for today’s organizations.

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Does Your Business Have a Plan in Place in Case of a Disaster?

Does Your Business Have a Plan in Place in Case of a Disaster?

What would happen if your business operations were suddenly shut down for a period? What protections do you have in place to prevent this from happening? Your organization’s capability to continue operations - otherwise known as its business continuity - requires you to take some proactive steps and to properly plan for possible disasters. Recovering from a disaster is no longer good enough, you need to be able to operate through a possible disaster.

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Taking a Look at the Future of Cybersecurity

Taking a Look at the Future of Cybersecurity

How concerned are you with your business' cybersecurity? When you envision your business in the future, do you see yourself constantly fighting cyberattacks, or paying ransom? Hopefully not, but what if cybersecurity turns into one of the most difficult parts to maintaining a steady business? Today, we will look into the future and hypothesize what your business may need to do to defend against cybercriminals. 

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The Other Features of VoIP Fuel Business Communications

The Other Features of VoIP Fuel Business Communications

For the small business looking to transform both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP can deliver clear and reliable calling services that some landline services simply don’t offer. We take a look at VoIP’s more interesting features in this week’s blog.

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Tip of the Week: Three Ways the Cloud Boosts Businesses

Tip of the Week: Three Ways the Cloud Boosts Businesses

Thanks to the increasing capabilities of modern computing networks, businesses have been able to experience enhanced productivity. One such capability, cloud computing, has allowed businesses to reach outside of their physical location to conduct their operations. Here, we’ll review some of cloud computing’s other benefits.

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Employees Are the Key to Productivity

Employees Are the Key to Productivity

Productivity is always going to be a big issue in the workplace. While you want to encourage your employees to get work done, you don’t want to be too overbearing, as it could have the exact opposite of your desired effect. How can you make sure that your employees are staying on-task and focused on their goals? You can take the first step by understanding their motivations and long-term goals.

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Four Essential Business Software Types to Consider

Four Essential Business Software Types to Consider

While each business today features its own balance of company culture and processes, there are certain varieties of software that all companies in operation today should be leveraging. Here, we’ll go over what these solutions are, and how they can benefit you.

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Can Technology Work Against a Business?

Can Technology Work Against a Business?

Technology has forever changed the culture of some office environments, for better or worse. While we tend to err on the side of implementing IT as being worth the risk, it’s always best to go into implementing a new technology solution with the thought of not just how it will affect operations, but how it might influence your organization’s company culture. We’ll go into detail about ways that implementing a new IT solution might affect the way your staff interact with each other, as well as what you should look out for when implementing such solutions.

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Your New Smartphone Probably isn’t Much Smarter Than Your Last One

Your New Smartphone Probably isn’t Much Smarter Than Your Last One

The difference in today’s mobile devices and those that came years before used to be staggering, but in recent years, the differences in power and functionality have started to wane. Manufacturers have begun to roll out devices with only minor changes in power, but with exorbitant increases in cost. For the first time, in 4Q of 2017, the smartphone saw stagnation, and we’ll try to get to the root of it.

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What Can We Reasonably Expect the Workplace of the Future to Look Like?

What Can We Reasonably Expect the Workplace of the Future to Look Like?

It’s not unusual for people to try and predict what the future will look like, but too many times when people try and predict what will happen in the future, the reality of what is happening today isn’t taken into account. Imagining the workplace (and workforce) of the future requires we look at where we are today, the pace of change, and what changes are expected. It may not go the way you envision, but the more empirical data you use to model what the future looks like, the less disappointed you’ll be when your imaginary benchmarks aren’t met.

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All Work and No Play Makes Fewer Opportunities

All Work and No Play Makes Fewer Opportunities

The office is a workplace, so it most likely isn’t a place that is often associated with fun and games. However, different aspects of games have been shown to provide significant benefits when introduced into the professional environment. Today, we’ll explore some of the ways that a little frivolity may benefit your office.

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MSPs Face Many of the Same Problems Your Business Faces

MSPs Face Many of the Same Problems Your Business Faces

The average business relies on several technology solutions that make maintaining a network infrastructure more challenging. Eventually, it gets to the point where technology becomes difficult to maintain without the help of an on-site IT department. Unfortunately, small businesses often have trouble supporting their infrastructures, as they don’t have the funds to hire and maintain an internal IT department. What’s the best way for a smaller organization to keep their technology in working order?


Managed IT maintenance is the ideal solution for small organizations for several reasons. For one, it’s simply more efficient and less reactive than a break-fix IT provider. Instead of only resolving problems when they happen, you can instead prevent them all together, before they cause a lot of frustrations and downtime. Here are some ways that managed IT can help your business effectively care for technology.

Improving Flexibility
If you hire more employees, this means that you have more users to provide software to. If you’re not careful, this can lead to unexpected costs associated with software licensing and other accounts. This also leads to having more devices to secure and more employees accessing your network. The idea here is that the more technology you have in your infrastructure, the more work you have on your hands. Automation Concepts & Technologies, Inc. can help your business ensure flexibility no matter how many employees or services your organization needs.

Assisting with In-House Maintenance
Assuming you have an IT department on-hand for your small business, it’s likely a small group of IT technicians whose sole responsibility is either general upkeep or implementing new solutions. However, their workload is likely to be too much for both--it’s generally only one or the other. Outsourcing your technology maintenance and management can be a great way to make sure that all responsibilities are fulfilled, regardless of the workload. For example, we could act as a help desk while your in-house team manages a critical project, or vice-versa. This helps to create success in the workplace regardless of how much work has piled up.

Managing Your Vendors
There are several vendors that you work with to find products to suit your business, and all of these products require some sort of service at some point. For example, you might need to reach out to your vendors in order to procure new hardware or software for your business. It can be costly, time-consuming, and frustrating to constantly reach out to your vendors, which is why Automation Concepts & Technologies, Inc. offers vendor management. We take multiple points of contact and consolidate it into one, making it simple and easy for you to reach out for assistance.

Generally Improving Operational Efficiency
A managed service provider can improve the way that your business functions on multiple levels. There’s something to be said about having hands-off IT maintenance to keep your business running as smoothly as possible. We firmly believe that you should remain focused on running your business instead of running your technology, so why not let us take the responsibility off your shoulders? To learn more about how you can make your technology work for you, reach out to us at (508) 622-5100.

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Net Neutrality: Everything Business Owners Need to Know [VIDEO]

Net Neutrality: Everything Business Owners Need to Know [VIDEO]

There has been a lot of buzz about the term net neutrality in the news, on social media, and around the water cooler lately. The FCC is preparing to end net neutrality on December 14th, 2017, and it’s causing a major stir. From activist groups encouraging people to call congress with their concerns, to headlines exclaiming that the Internet as we know it is dying, there is a lot to sift through to really understand what the stakes are. Our goal is to make sense of net neutrality without the sensationalism, and explain how it can affect small business owners.

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Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

When your business experiences an IT outage, what’s the first thing that comes to mind? A typical response (after expressing frustration) is, “How long until operations resume?” An answer to this question isn’t always obvious, which leads to another question, “Why did my system go down in the first place?” Being able to quickly and accurately ascertain what’s behind an IT outage is a responsibility that every business should have handled, yet implementing such a procedure is often overlooked until it’s too late.

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The 80/20 Rule is a Time-Tested Way to Protect Your Network

The 80/20 Rule is a Time-Tested Way to Protect Your Network

IT security is a major pain point for all businesses in all industries. Is your organization doing a good enough job at keeping your data safe? The reality of the situation is that the majority of threats make it through the tiniest of vulnerabilities, even those that seem to be benign. By understanding a concept called the 80/20 rule, you might be able to better address your business’s network security weaknesses.

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What’s a User to Do When Their Device’s Manufacturer Goes Under?

What’s a User to Do When Their Device’s Manufacturer Goes Under?

Business is a fickle thing, as acquisitions can be the end of both major and minor vendors. This can also lead to the untimely demise of some of your partnerships with these companies. Take, for example, a recent acquisition by Fitbit, which acquired a former Kickstarter project Pebble, showing the world that these types of acquisitions can be major problems for consumers.

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A Pocket Guide to Cloud Computing

A Pocket Guide to Cloud Computing

There is no question that, by now, you have heard of the cloud. The computing method has grown to be an essential component for any business to consider. But what does “the cloud” actually refer to, and what must a business owner consider as they select a solution for their needs?

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eBay Revamps Security Protocols. Should Your Business Follow Suit?

eBay Revamps Security Protocols. Should Your Business Follow Suit?

As technology advances and allows for common pain points to be corrected, many of today’s most well-known entities will adopt new solutions to ease the experience of their customers and clients. Take, for example, eBay. The famous reselling site has been taking steps to install an assortment of new features to improve its customers’ experience.

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Tip of the Week: Save Time and Money By Ditching the Commute

Tip of the Week: Save Time and Money By Ditching the Commute

For many workers, driving to and from the office is a way of life. In view of this, many have commuted for so long that they can’t imagine life without this daily drive. Despite commuting being the norm, employers and employees alike will gain substantial benefits by ditching the practice altogether. Today’s technology puts this goal within reach.

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About Automation Concepts & Technologies, Inc.

Automation Concepts & Technologies, Inc. strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760