Automation Concepts & Technologies, Inc. Blog

Welcome to our blog, full of IT tips and business technology best practices.

AI and IT: A Natural Match

AI and IT: A Natural Match

Artificial Intelligence is one technology that garners excitement and fear. People’s imaginations tend to run away with them when they have conversations about AI. Businesses of all types are starting to figure how they can utilize advanced artificial intelligence platforms and machine learning to facilitate better business, but is it working? Let’s take a look at how AI innovation is changing business and see how ready AI is for primetime.

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Your Business Needs to Prioritize Network Security

Your Business Needs to Prioritize Network Security

There is one constant in the business environment, and it’s that your organization will be placed in a constant state of being at risk the second you start to make a name for yourself. What a lot of organizations don’t understand is that it doesn’t matter how high or low-profile a business is, there will always be data on a network infrastructure that is valuable to hackers and is targeted by threats.

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Tip of the Week: Don’t Let a Failing Server Take Down Your Business

Tip of the Week: Don’t Let a Failing Server Take Down Your Business

If there is anything you should know about business computing it is that server maintenance is extremely important. This isn’t exactly a realization, and if it is, you need to call the number below as soon as possible. You have to know that you are not alone. You would be surprised how many business owners don’t actively have a plan for the maintenance of their business’ servers.

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Lean on Your Staff When Upgrading Technology

Lean on Your Staff When Upgrading Technology

Sometimes a business focuses too much on what they think they need without asking for the opinions of the ones actually responsible for utilizing it--the end user. Implementing a new technology solution in this way is like asking a client what their favorite ice cream is, then giving them the one you think it should be. In terms of your company’s IT, productivity can go a long way if you just take a moment to listen to your organization’s employees.

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What Innovative Tools Will Businesses Use in 2019?

What Innovative Tools Will Businesses Use in 2019?

Technology is taking on a new role for the modern business. With more value placed on data, and new innovations presenting viable options for business use, technology is now front and center for many organizations. We’ll discuss four of the most emerging technologies and how businesses are beginning to use them.

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Ask Your Managed Service Provider These 6 Questions

Ask Your Managed Service Provider These 6 Questions

Your business’ technology solutions might be a major point of contention for your bottom line, but that doesn’t mean that you can’t create value with it. In fact, one of the best ways you can create value for your business’ IT is by implementing a better way of managing it. We’ll walk you through what it means to shift from break-fix IT to managed IT services, as well as what questions you should ask to expedite the process.

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Automation is Sure to Have an Effect on Workers

Automation is Sure to Have an Effect on Workers

Automation does nothing but help businesses, but can the same be said for the people that work at these businesses? With more systems relying on some semblance of artificial intelligence, smart automation could replace up to a quarter of the current workforce over the next ten years. Today, we will take a look at the importance of profitability and how AI is likely going to usher in a whole new era of human existence.

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Tip of the Week: A Few Tips That Will Help You Boost Your Windows 10 Speed

Tip of the Week: A Few Tips That Will Help You Boost Your Windows 10 Speed

Windows 10 is a great option for businesses that want to get the most out of their computers, but it can be a bit slow at times. This week’s tip is dedicated to helping you get the most out of your Windows 10 PC and speed up certain tasks.

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Do You Know When You Need to Upgrade Your Business Computer?

Do You Know When You Need to Upgrade Your Business Computer?

It’s not something that we as business owners like to think about, but the fact of the matter is that no technology you implement will last until the day you close up shop for business. To mitigate the costs of your technology failing, you need to take measures now, including proactive monitoring for the various signs of failure. Be on the lookout for the following.

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A.I. Growth and Data Analysis

A.I. Growth and Data Analysis

If machine learning is one of those technologies that you keep hearing about, but don’t quite know exactly what it is, you aren’t alone. Most people only know that it has something to do with A.I. Some of the most successful businesses in the world are using machine learning, and its artificially intelligent capabilities to improve their offering or effectiveness. Today, we will begin to explain what exactly machine learning is and how it is beginning to work for businesses just like yours.

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What To Do When You’ve Had Enough of Your Broken Technology

What To Do When You’ve Had Enough of Your Broken Technology

Chances are that you’ve dealt with the following scenario: You are working along fine and you try to open an application only to be rebuked by an error message on the screen that tells you that there is some type of critical error. You close that out hoping that it was a one-time exception, but nope, it pops up again. You think to yourself, “Why does this always happen?”

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Signs That Your Business Needs to Upgrade Your Crucial IT

Signs That Your Business Needs to Upgrade Your Crucial IT

Chances are if you are in business today, there are a lot of devices on your network that you haven’t touched in years, might not be using, or don’t even need. Unfortunately, there are times when the technology you have doesn’t really do much other than take up space. If you feel like you are spending too much on your technology, you may not be wrong. By finding the IT that helps your business do business better, and scrapping plans for implementing technology that doesn’t provide sustainable returns may be a good strategy.

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What Does Your Technology Roadmap Look Like for 2019?

What Does Your Technology Roadmap Look Like for 2019?

A technology roadmap is a key asset to use when planning your business for the near future. IT is volatile and demands that you always think ahead, so if you want to make sure technology doesn’t become a major pain point for your organization, it’s best to start thinking ahead. We’re here to help you get started thinking about how your business technology should change and adapt over the course of 2019.

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Can You Afford Your IT Initiatives?

Can You Afford Your IT Initiatives?

Your operations are, more or less, contingent on your budget. As such, your business will rely on its budget to guide it fiscally through the next year of operation. Unfortunately, IT resources care little about your budget, and you can see this in how unpredictable it can be. We’ll discuss ways that you can keep your IT budget from breaking the bank, as well as how you can improve success over time through proper management of your IT assets.

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The Benefits of Centralizing Your Data and Infrastructure

The Benefits of Centralizing Your Data and Infrastructure

Technology helps businesses of all kinds keep their operations running soundly, but depending on the way that it’s managed, it could have detrimental effects on your company. For example, if you have all kinds of solutions hosted on specific servers or workstations, you’re keeping them from being accessed by devices that aren’t connected to that specific network. Wouldn’t it be better if everything was centralized so that all of it could be accessed at a glance?


You should work toward centralization of your company’s IT assets as swiftly as possible, as it can provide your organization with enhanced accessibility and flexibility. If your business’ assets are all located in the same place, you might be surprised at how many possibilities are opened up, including the ability to access data anytime, anywhere, on any device.

Most businesses think of centralization as hosting company assets in one location where they can be accessed at any given point. For a lot of companies, this means implementing cloud computing of some sort. This includes taking your assets and moving them into a virtual environment, where they can be accessed by anyone who needs them. Examples of cloud computing include the following:

  • Constant accessibility: If you host applications in the cloud, you’re allowing for simplified access by approved individuals. This also means that you’ll be able to access these solutions on any connected device, providing on-the-go access for your busier employees.
  • User-based access: Your employees have different roles and responsibilities, and with these come varying degrees of data security clearance. You need to limit access to specific data depending on the user’s role. This keeps your employees from accessing data that they’re not supposed to.
  • Security: If all of your data is located in the same place, it becomes easier to protect. This security also needs to extend to any devices that have access to this data. If you can control security, your business can utilize centralized IT assets with minimal risk.

If your business wants to take full advantage of centralized IT, we recommend reaching out to Automation Concepts & Technologies, Inc. at (508) 622-5100. We can consult you on any number of technology topics and help you maintain your infrastructure.

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Threats are Changing - Are You Prepared to Change with Them?

Threats are Changing - Are You Prepared to Change with Them?

Security is a part of business that is constantly changing and evolving. What worked ten years, five years, or even two years ago may not be relevant in today’s security environment. What are some of the major changes that your company can expect to see in the coming years? We’ll walk you through some of the ways that security will be changing in the foreseeable future, and what you can do about it.

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FREE Printout: Dos and Don’ts of IT Security

FREE Printout: Dos and Don’ts of IT Security

The following guide is designed to be used by business owners and office managers as an educational resource to establish some basic IT security best practices in the workplace. Feel free to print it out and hand it out or post it in common areas.

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Tip of the Week: Prime Your Business for a Successful 2018

Tip of the Week: Prime Your Business for a Successful 2018

As 2018 progresses, certain technologies and implementations are becoming more prominently used by businesses. These trends are anticipated to continue, so it only makes sense to embrace these technologies sooner rather than later. Today, we’ll review some of these technologies, why they are expected to grow, and how you can use them to benefit your business operations.

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Ransomware: The Smaller The Business, The Bigger The Problem

Ransomware: The Smaller The Business, The Bigger The Problem

The variety of malware known as ransomware exploded in popularity in 2016, encrypting victims’ files and demanding cryptocurrency payments to restore the data to the estimated tune of $1 billion. This may seem to suggest that large corporations and companies are the primary targets of these cyber criminals--and for some, they are.

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What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

As a business, your clients trust that you’re taking every measure possible to protect data, like personal information or financial records. However, with the number of businesses using electronic records continuing to climb, along with the rise of cybercrime attacks, many industries have begun to impose regulations and compliances that are designed to keep personal information secure. Health and finance are two of the most heavily regulated industries, with the government having stepped in and set a specific standard of data security regulations that these companies must comply with.


To help make sure that your company in compliance, Automation Concepts & Technologies, Inc. can be there to help you attain, and remain in, compliance. Compliances and regulations usually fall into one of two categories:

Government Mandated Compliances: Depending on the industry being regulated, the state government, federal government, and in some instances, both can pass laws requiring establishments to meet certain technology requirements and standards. Government mandates are usually focused on network and data security-- and will audit a business to make sure that they’re in compliance and stay that way. 

  • HIPAA is required by the Federal Government.
  • New York State requires all financial organizations to meet Cybersecurity Requirements for Financial Services Companies.

Internally Mandated Compliances: More and more businesses that aren’t technically required to meet regulations by law are setting their own technology standards. IT policies, best practices, processes, and procedures are just a few items that may be part of internally mandated compliances. These types include:

  • Bring Your Own Device (BYOD) or Mobile Device Management policies to control which devices can access your network.
  • Employees that are looking to access a company’s network remotely must do so using a secure, virtual private network or VPN.

Business Continuity/Disaster Recovery: The majority of government compliances are going to require some type of business continuity planning. Managed Services Providers are in a position to help with business continuity a few different ways. First, is with a data backup and disaster recovery. Ideally, every plan should have a BDR solution. Another function of an MSP is keeping a detailed inventory of hardware, software and user access which comes in handy in the event that the building or workstations are damaged.

Remote Monitoring and Maintenance: When it comes to security measures, remote monitoring and maintenance of a network is a requirement for most regulations. Even when business hours are technically 8 a.m. to 4 p.m. or something similar, servers and networks are often powered on 24 hours a day. Government mandates require that your network and data are operational whenever technology is. MSPs not only provide monitoring and maintenance services, they can provide you with the data proving your network was protected during an audit.

Penetration Testing and Vulnerability Assessment: To determine how secure a network is, many compliances require that regular penetration tests be performed. This common tool is an intentional attack on a company’s network by a friendly entity. Additionally, vulnerability assessments are often required, as well. This assessment is a report that indicates where potential weak spots in your network can be found. In the event of an audit, MSPs can also provide documentation as required to prove these measures are being taken.

Depending on the requirements of your industry, there are many other ways that an MSP can help with technology compliances and regulations. Whether government or internally mandated, contact Automation Concepts & Technologies, Inc. to make sure you are in compliance - and remain that way!

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About Automation Concepts & Technologies, Inc.

Automation Concepts & Technologies, Inc. strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760