Automation Concepts & Technologies, Inc. Blog

Welcome to our blog, full of IT tips and business technology best practices.

Tip of the Week: Stretch Your Legs and Get Healthy at Work

Tip of the Week: Stretch Your Legs and Get Healthy at Work

The office is a place where work gets done, but it’s also known as a sedentary lifestyle. Workplace wellness programs might be an $8 billion industry, but the effectiveness of these programs has yet to be determined. Let’s take a look at what kind of office wellness programs might work for you.

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What the Modern Worker Expects at His/Her Job

What the Modern Worker Expects at His/Her Job

There aren’t many happier moments for a person than when they score their first big job. The opportunity to use the skills they have learned, and to pay off some of the debt that knowledge set them back, are two activities most people who are in this position relish. However, you can’t expect these opportunities to keep your employees around forever... you need to meet (and sometimes manage) their other expectations of the workplace.

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The Future of IT; 2019 is The Year Your Business Hires a Managed Service Provider

The Future of IT; 2019 is The Year Your Business Hires a Managed Service Provider

Chances are that if you are a business owner that has been in business for a decade you’ve seen how emerging technologies have changed the face of business. Technologies like cloud computing have opened up opportunities for many businesses to get the powerful computing infrastructures they need without massive upfront costs. As this trend continues, the IT services has begun to move past core IT management and support and onto providing real solutions for the modern business. Today, we will look at how the Managed Service Provider (MSP) is at the forefront of a data revolution that has no end in sight.

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Help! My Staff Hates My Company’s IT!

Help! My Staff Hates My Company’s IT!

Fellow business owners, do you ever feel like you need to walk around on eggshells when it comes time to implement a new process or policy with your employees? Does it seem like your staff fights back tooth and nail when there is any technology change or IT restriction? You aren’t alone.

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All Work and No Play Makes Fewer Opportunities

All Work and No Play Makes Fewer Opportunities

The office is a workplace, so it most likely isn’t a place that is often associated with fun and games. However, different aspects of games have been shown to provide significant benefits when introduced into the professional environment. Today, we’ll explore some of the ways that a little frivolity may benefit your office.

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Bias Can Impact Your Business from Within

Bias Can Impact Your Business from Within

Despite what you may have heard, a bias is not an inherently bad thing. However, if not considered rationally, a bias can easily lead you to make a business decision that does more harm than good. Researchers have uncovered why we hold the biases we do, and how we might work to overcome them.

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Strong Internal Communications Can Bring Major Benefits

Strong Internal Communications Can Bring Major Benefits

Internal communications are remarkably important for a business with multiple moving parts. In a world with many choices for communication, how does your company keep in touch? We’ve put together five great ways that your company can take advantage of today’s networking technology to create an infrastructure meant to help your employees stay connected to one another and promote organizational cooperation.


A Social Intranet
When we talk about an intranet solution, what we really mean is a unified way of staying connected to your staff and internal resources. You can think of it like a sort-of portal which connects your employees to just about anything that they need access to during the workday. This includes direct connections to online resources, assets, and any important contact information for personnel or services that your company takes advantage of. Some examples of services could include your managed service provider or help desk number.

Instant Messaging
Sometimes there are pressing matters to attend to that can’t wait for a response to an email that could take all day. In cases like this, instant messaging helps you get the signal across that what you’re requesting is urgent and cannot wait. Aside from this, instant messaging is important in that it allows your employees to communicate in a moment’s notice, cutting down on time wasted due to miscommunications during project implementation. Some features to look for in an instant messaging system are the ability to create group chats and private rooms.

Internal Blogs and Documentation
Your employees want something to look at that can help them effectively do their jobs. Some companies have internal blogs available through their intranet solutions that explain certain concepts more in-depth for users to examine at their leisure. The same can be said for documentation regarding more complex procedures. This saves your supervisors from spending more time than necessary on training.

Discussion Boards
In much the same way as internal blogs and documentation, discussion boards can be used by your team to brainstorm ideas and engage each other in a less formal environment. This can be in the form of asking open-ended questions regarding workflow or simply getting feedback for an upcoming project. Either way, discussion boards can be used with the intention of making information both more consumable and more accessible.

A Ticketing System and Help Desk
Let’s say that your company experiences technology issues that your employees don’t necessarily know how to fix. Instead of wasting time trying to get in contact with someone who can help, you could implement a ticketing system put in place by a managed service provider like Automation Concepts & Technologies, Inc.. You can then have your employees submit a ticket when they need help. The MSP would then respond as per your service level agreement, eliminating the majority of downtime caused by technology troubles.

Ultimately, communication and your intranet are going to rely on a collective sharing of knowledge within your organization. Are you ready to implement these types of strategies for your business? Get started by calling us at (508) 622-5100.

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IoT Security is a Key Business Concern

IoT Security is a Key Business Concern

The Internet of Things is everywhere, which means that potential security risks are also everywhere. Your business needs to take the risks presented by the IoT into account and prepare accordingly.

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3 Security Lessons We Learned the Hard Way in 2017

3 Security Lessons We Learned the Hard Way in 2017

2017 was filled with security issues ranging from threats and small attacks to major security breaches. You can learn a lot from the misfortunes of other ill-prepared organizations about how to prepare for and handle cybersecurity issues. This week’s tip is dedicated to learning a bit from some of the security problems that may have flown over your radar last year.

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4 Skills Needed for IT Project Management Success

4 Skills Needed for IT Project Management Success

An IT project manager is an important part of any new technology initiative in your workplace. Therefore, you should be looking for specific requirements when finding a project manager for your latest project implementation. Here are some specific traits that your business should look for in an IT project manager.

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Why You Need to Properly Dispose of e-Waste

Why You Need to Properly Dispose of e-Waste

Technology has become more commonplace in offices and homes all around the world, and you might find yourself replacing it more often than previously thought. This leads to an awful lot of waste that can accumulate in your office, be it an extra smartphone, desktop, or something as simple as a random, non-functional hard drive. However, getting rid of your old, unnecessary tech isn’t as simple as throwing paper into a recycling bin, and it shows in the amount of e-waste that infects the world every day.

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5 Ways to Reduce Technology-Related Stress in the New Year

5 Ways to Reduce Technology-Related Stress in the New Year

Your business either has a sound plan to manage its IT maintenance, or it does not. There is no middle ground here. Either you have an internal team dedicated to maintaining your IT infrastructure, or it’s not being taken care of as well as it should be. Even if you do have an internal team, you might notice that they simply don’t have time on their hands to handle all of their responsibilities. We’re here to introduce you to one of the most notable ways of keeping your technology in proper working order: managed IT services.

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A Look Ahead: SMB Technology for 2018

A Look Ahead: SMB Technology for 2018

Vince Lombardi, one of the most successful head coaches in NFL history, once said “If you are five minutes early, you are already ten minutes late.” Although it wasn’t its intended use, this quotation can easily apply to technology. The tech industry is constantly changing, improving, and innovating. Adapting to changes is something all businesses must do to thrive, small and medium businesses included.

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3 Reasons Why it Makes Sense to Outsource Your Email Management

3 Reasons Why it Makes Sense to Outsource Your Email Management

How many emails does your organization receive every day? Chances are that you can’t find time in your day-to-day operations to maintain and manage your email solution as well as you’d like, and in a world where threats to your organization’s network lurk around every corner, you can never be too careful. How can you make sure that you’re taking proper care of your business’s email infrastructure, without sacrificing the time and manpower required to do so?

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How to Turn Intrapreneurs Into a Goldmine of Good Ideas

How to Turn Intrapreneurs Into a Goldmine of Good Ideas

Entrepreneurs enjoy an almost mythical standing in the business world as visionary leaders risking everything on an idea that, if successful, pays off in a big way. Yet, few understand the role of the intrapreneur; those who have equally big ideas, but operate in the context of established companies. Your business likely has dynamic intrapreneurs in your midst, but how do you make sure their voices are heard?

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How a Haphazard Approach to IT Only Creates More Problems

How a Haphazard Approach to IT Only Creates More Problems

We have been very fortunate to assist many organizations, and this experience has given us a certain perspective of how many businesses approach their technology maintenance. We often work with new businesses to audit the performance of their IT. We’ve found that small businesses tend to have more issues and are susceptible to bigger vulnerabilities. These aren’t networks that go ignored either--many of them currently pay for an “expert” to support them.

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4 Money-Saving Measures Any Business Owner Can Implement

4 Money-Saving Measures Any Business Owner Can Implement

Unless you’re at the helm of a Fortune 500 company, it’s likely that you’re always on the lookout for new ways to save money by tweaking your company’s operations. When you’re in money-saving mode, you understand that even a small change can rack up a lot in savings. To help you in your quest to save money, consider implementing these four practices.

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You’ve Got Better Things to Do Than Manage Technology Vendors

You’ve Got Better Things to Do Than Manage Technology Vendors

As the business owner, are you the only person in your office who manages your company’s vendor relationships? Chances are that this is a huge responsibility, and one that consumes a significant portion of your time. While communicating with vendors is important for resolving issues or learning more about the service offered, it’s still a pain that you shouldn’t have to deal with.

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Tip of the Week: 3 Workplace Changes You Can Make to Improve Productivity

Tip of the Week: 3 Workplace Changes You Can Make to Improve Productivity

With so much focus on how new technology improves productivity, it can be easy to overlook the other ways of enhancing operations. Sometimes, improving productivity can be as simple as rethinking the layout of your office. Or, you may find that your company’s current technologies may be hindering productivity more than they’re helping. The following three suggestions should help make your office a more productive place.

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Tip of the Week: 4 Ways to Attract Top Talent to Your Company

Tip of the Week: 4 Ways to Attract Top Talent to Your Company

The ultimate goal of any business is to increase the volume of services it provides its clients in order to reap larger profits, as is likely the goal of your business as well. Perhaps you have been successful in attracting new clients, but if you wish to continue to experience such growth, then you’ll need to also attract quality employees.

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About Automation Concepts & Technologies, Inc.

Automation Concepts & Technologies, Inc. strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760