Automation Concepts & Technologies Blog

Welcome to our blog, full of IT tips and business technology best practices.

Collaboration Spans Multiple Apps

Collaboration Spans Multiple Apps

The improvement in technology directly contributes to the amount of productivity business sees. One place this is evident is in the way in which businesses use collaboration tools to move business forward. Let’s take a brief look at what exactly we mean by collaboration tools and how they benefit the businesses that use them. 

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VoIP Is a Complete Game Changer

VoIP Is a Complete Game Changer

Businesses of all types rely on their telephone systems. Today, there is an option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system. Today, we’ll take a look at VoiP and why it’s such a good option for your business.

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The Importance of Secure Conferencing

The Importance of Secure Conferencing

Conferencing has been an important tool for businesses as stay-at-home orders have moved their operations out of the office and into worker’s homes. While there are dozens of video conferencing solutions on the market, businesses should consider security just as much as they consider functionality. Today, we’ll take a look at security for your company’s conferencing solutions.

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Any Business Can Benefit from Digital Signage

Any Business Can Benefit from Digital Signage

While there are definitely gimmicks when it comes to technology in the small business (for instance, USB-powered staplers) there are many devices and technologies that have far more utility, although they may not seem to be applicable to all industries. One example would be the digital signage solutions that have grown in popularity. While they may seem to have limited uses outside of retail, there are plenty of ways to use them to your advantage.

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A Brief Review of (Some) VoIP Features

A Brief Review of (Some) VoIP Features

VoIP (Voice over Internet Protocol) solutions famously offer businesses some significant cost savings. While this may be the extent of many people’s understanding of its value, VoIP actually has a lot more to offer. That’s why we wanted to go over just a few of its benefits - to provide a bit of insight into what makes VoIP such a great choice for today’s organizations.

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Are You Providing Internal Communication Capabilities?

Are You Providing Internal Communication Capabilities?

Businesses have a variety of communications to manage, including their internal ones. For many, this may be put on the back burner, as they prioritize their operational and sales-encouraging communications. However, internal communications are just as crucial, which is why we’re going over some of your options here - and how you need to use them.

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Which Email Platform is Better for You, Outlook or Gmail?

Which Email Platform is Better for You, Outlook or Gmail?

Email and calendar applications remain the top tool in most business settings, assisting with a wide variety of communication needs. However, in order to make the most of your communications, you need to have an email client that is powerful, flexible, and professional. Here, we’re pitting two major email applications against each other to see which one offers the features that best suit your business and its needs.

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How VoIP Can Save Your Business Money

How VoIP Can Save Your Business Money

It isn’t exactly a secret that small and medium-sized businesses appreciate any opportunity to reduce the amount of money they have to spend to successfully operate. One means that businesses of all sizes have used to do so has been VoIP (Voice over Internet Protocol) telephony. Here, we’ll explore just how VoIP solutions are friendlier to a business’ budget.

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The Other Features of VoIP Fuel Business Communications

The Other Features of VoIP Fuel Business Communications

For the small business looking to transform both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP can deliver clear and reliable calling services that some landline services simply don’t offer. We take a look at VoIP’s more interesting features in this week’s blog.

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RFID Business Implementation

RFID Business Implementation

As technology advances, gadgets are invented which can be beneficial to not only our social lives but in our business practices. Radio-frequency identification (RFID) is a relatively new technology which businesses have been progressively utilizing.

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What’s New with Blockchain?

What’s New with Blockchain?

Blockchain is one of the most popular emerging technologies, and it’s easy to see why. While the technology behind blockchain was once looked at as having no practical application in the workplace, it is now taking a seat front and center as a security tool for a modern business environment. Let’s take a look at what’s going on in the world of blockchain.

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There’s No “I” In Team, But There is In “Microsoft Teams”

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The modern business requires constant communication with team members to be competitive. But more than that, it requires a tool that allows for collaboration across its workforce. Microsoft offers just that with Microsoft Teams, a collaboration platform that enables users to draw upon all the strengths of Office 365, and assorted other applications, to accomplish a group’s shared goals.

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How to Make Sure Your Messages are Secure

How to Make Sure Your Messages are Secure

Messaging applications have carved out a foothold in businesses, clearly proving their operational benefits. However, it simply isn’t responsible to leverage a solution without making sure that the solution is secure. There are a few criteria that you should consider to determine how secure your chosen application really is.

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Tip of the Week: Improve Your Business Communications

Tip of the Week: Improve Your Business Communications

For many businesses, communication is a major contributing factor to their success. Technology--when it’s properly implemented, anyway--can play a big part in keeping communication productive, but with certain solutions, it can be difficult to determine context. Here are some ways that you can help your employees be as clear and concise as possible with specific communication methods.

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How to Set Up a Gmail Auto-Response

How to Set Up a Gmail Auto-Response

These days, our society is infamously connected, especially in the business sense. This can make it jarring to not receive a reply back from an email. While we all need a break every now and then, we also need to get back to our contacts efficiently - this is where the ‘out of office’ message in Gmail comes in.

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Tip of the Week: How to Improve Your Internal Collaboration

Tip of the Week: How to Improve Your Internal Collaboration

For any business to be successful, its inner workings need to be able to work together seamlessly, each with a defined role and purpose. While we usually stick to talking about how to make your IT more collaborative, we’re devoting this week’s tip to ensuring that your employees are also capable of effective collaboration while using these solutions.

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Leverage VoIP Through a Quality RingCentral Solution

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A VoIP solution can assist your business in multiple ways, most notably in the realm of savings. While the potential savings over time cannot be ignored, VoIP also allows a business to increase productivity and mobility.

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Why Should Your Vendors Decide What’s Right for Your Business?

Why Should Your Vendors Decide What’s Right for Your Business?

You serve as a vendor to your clients, providing them with a necessary good or service. Likewise, you have vendors that provide you with the goods and services that enable you to do so. However, how well are your vendors managed?

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Three Reasons VoIP is a Great Choice for Businesses

Three Reasons VoIP is a Great Choice for Businesses

If you’re trying to run your business without considering communication, you’re crippling your business unnecessarily. One of the ways that you can improve communications is by capitalizing on a modern phone system that uses the cloud. You might be surprised by how great a cloud-hosted VoIP solution works for your business--especially if you haven’t thrown out the traditional telephone handset yet.

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Solid Communications Provide Businesses with Strong Collaboration Options

Solid Communications Provide Businesses with Strong Collaboration Options

Is there anything more important to your business’ success than communication? If you’re not ready to communicate, it becomes difficult to collaborate and make strides on major projects. Thankfully, like many topics in business, technology allows for more effective communication and collaboration than ever before. Let’s take a moment to review some of the best technologies to streamline communication in the office.


Voice over Internet Protocol
Gone are the days when you would be tethered to your desk using a corded phone. Nowadays, voice chat applications can be downloaded and installed on mobile devices, desktops, or laptops so that users can make or receive calls to their work number on their own personal devices. From a communication standpoint, you simply can’t beat Voice over Internet Protocol, as it allows you to cut out your old phone lines and replace them with services that run on your Internet connection. Since VoIP apps work on mobile devices, communication can happen either in-house or on the go, making it a valuable communication tool.

Instant Messaging
What about situations where you need an immediate answer on something important, and it can’t wait for an email but it’s not worth making a phone call over? Instant messaging is valuable for this purpose, as it allows your users to communicate in mere seconds without feeling like they are distracting anyone or pulling them away from something important. Instant messaging applications can be used on just about any mobile device, so they can be valuable tools to stay in communication during collaborative projects.

Shared Cloud Applications
If you’re using cloud storage, you can collaborate on projects quite easily. This is thanks to cloud-based productivity suites like Google Drive and Microsoft OneDrive. For example, you can work on documents in real time, and they are updated for every other user that is working on it. This helps you edit documents, update spreadsheets, and work on presentations with everyone else who needs to be involved. Plus, information, data, and applications can be accessed on any connected device, allowing for even more flexibility and connectivity than before. This makes communication and collaboration much easier in the long run.

Unified communications and cloud software solutions are great ways to ensure your employees are always connected in a plethora of ways, all of which allow them to get in touch with each other whenever it’s needed. To learn more about unified communications, reach out to Automation Concepts & Technologies at (508) 622-5100.

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About Automation Concepts & Technologies

Automation Concepts & Technologies strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760