If you were to search Google for “the most important thing for a company to be successful,” there appears to be a wide range of answers - from team management, to sales skills, to relationship building, to decision making. However, among the vast majority of the results, there was one common thread: the ability to communicate. That’s why we’re exploring how to best communicate with people associated with your business.
Automation Concepts & Technologies, Inc. Blog
Email is one of the most valuable tools that a business has at its disposal, but even so, its true value can easily be wasted if it isn’t used to its fullest potential. To avoid this, we’ve put together a few of our favorite ways to streamline your business emails - and maybe fix a few bad habits along the way.
Email and calendar applications remain the top tool in most business settings, assisting with a wide variety of communication needs. However, in order to make the most of your communications, you need to have an email client that is powerful, flexible, and professional. Here, we’re pitting two major email applications against each other to see which one offers the features that best suit your business and its needs.
Phishing has quickly become the most predominant form of cyberattack due to the method’s simplicity. It solely relies on a user’s gullibility. The weakest link to any business is typically the employees. In order to protect your business, you and your team need to identify these social engineering cyberattack attempts. Let’s look at a few tips on how to recognize a phishing attempt.
Despite its whimsical name, phishing is a very serious threat to everyone, especially today’s businesses. This means that you need to be prepared to identify its warning signs and avoid risky situations. Here, we’re offering a few tips to help you do so - make sure you share them with your employees as well!
The email signature is an often-overlooked opportunity for an organization to appear that much more professional. Here, we’ll look into how to set up your email signature in Gmail.
Hopefully, you’ve heard of phishing at this point: the method cybercriminals use to scam their targets by impersonating someone that their targets would trust, requesting access credentials or other sensitive information. Did you know that there are specific kinds of phishing? Here, we’ll review one of the biggest risks to your business... spear phishing.
These days, our society is infamously connected, especially in the business sense. This can make it jarring to not receive a reply back from an email. While we all need a break every now and then, we also need to get back to our contacts efficiently - this is where the ‘out of office’ message in Gmail comes in.
How often do you use your business email to send along information that could be considered sensitive? On a related note, how well protected are your correspondences over email? Your email could be making your business more vulnerable than you might imagine. This is precisely why it is so crucial to encrypt your emails.
Encryption is a very important tool in today’s business environment, especially if you are trying to protect your email communications. Today, we’ll discuss the benefits of using encryption for your business’ communications solutions, but without an understanding of what encryption actually is, the conversation might be a little harder to understand.
Phishing scams have one of the most descriptive names in all of computing, mostly because of how similar phishing is with fishing. Just as one does when one goes fishing, bait is dangled in the hopes of getting a bite - but to take the comparison one step further, different types of bait can be used, depending on the catch one is trying to make.
Email security has suffered in the past several years due to the commoditization of basic email security services. If every spam solution is the same, then they can be changed out to just about any other solution out there, removing quality and replacing it with quantity. We have seen this trend take antivirus--the fact that free antivirus exists and many people prefer it over some paid solutions is a testament to this--but will spam protection move in the same direction?
It’s not out of the ordinary for a business to sideline communications in favor of getting operations off the ground, but the issue is that communications are supposed to be used for augmenting operations. Therefore, businesses that don’t utilize a unified communications system are doing themselves a disservice in more ways than one.
Email is often touted as a favorite medium for launching cyberattacks against businesses and individuals. This is because it’s easy to hide the true intent behind an email attack within its contents, whether they are embedded images in the message itself, or links to external sources. How can you know for sure whether the links in your email inbox are legitimate?
It’s true that email is such a common solution that most people don’t think twice about how it works. However, it’s imperative that you at least understand the concept, as it can provide you with a considerable advantage when it comes time to optimize email access on your mobile devices. First, we’ll discuss the ways in which the two major message exchange protocols differ, and then dig into the specifics of why you should choose one over the other.
There are good emails, and there are bad emails. You know them when you see them, but can you write an email that’s more likely to be read and acted upon? There are a few key steps to writing them more effectively. For this week’s tip, we’ll walk you through five steps to improving your emails.
Communications are crucial for any business. Whether you own a restaurant, a junkyard, or a corporation that is looking to go public, communications are a base line item on any business’ long term plan. Communication drives sales, collaboration, and the support of your offerings. Are you leveraging the best communications technology for your needs?
Identifying Your Options
What options are open to you that will let you improve your staff’s ability to communicate? The first thing you need to do to ascertain whether or not you have the tools or technology you need. This can be done through a thorough assessment of the types of platforms your business utilizes for communication:
Is it just over the phone, or do you have email? Do you use a chat interface? Is your business currently active on social media? These are all effective options to incorporate that will allow your business greater communicative capabilities.
How to Best Use These Communications
It is important to understand that communications can either be a major time saver or time waster, depending on the situation. Fortunately, there are means to keep your communications efficient and optimally beneficial to the needs of your business.
The traditional phone plan for businesses is costly. You have to run the wires required and connect them to a central location. This makes it hard to make changes to the office layout, as well as adding difficulties adding new employees to the telephone system. Additionally, you have to pay a telephone service provider for the privilege of using the phone.
Many of these downsides can be resolved by switching to a hosted Voice over Internet Protocol (VoIP) system. Since a VoIP connection leverages your organization’s bandwidth to function, you can eliminate the need of hardwiring your office if you so choose. More importantly, however, you can get a strong communications solution while eliminating a potentially expensive line item in your budget.
While many might consider email to be a replacement to the phone, it isn’t advisable. While both are important to maintain in a business setting. However, for your typical office communications, email provides a quick way to get in touch with a coworker or contact, providing a record of correspondence as you go.
There are often times that an office worker needs to reach out to a coworker, but their message may be too urgent to risk it sitting, unchecked, in an inbox. A chat interface provides a highly visible method of sending a message that grabs the recipients’ attention, allowing for a much quicker response than one might expect from an email--which may go unchecked for far longer than the message can wait.
The rise of social media has given businesses an opportunity that had never presented itself before in history: the ability to reach out to their fan base without a filter. Now, a business can reach out directly to their followers, sharing news, information, or content of a more human nature.
Social media allows a business to connect more honestly with their followers, giving the company another layer of culture that sets them apart. Plus, it helps show your followers that you intend to actively interact with them, drawing them in and impressing them as a part of your marketing strategy. Plus, you can use social media as another means of uniting staff members and communicating with them directly.
The technology that businesses can access today are capable of enhancing their communications greatly. Have you enhanced yours? Automation Concepts & Technologies, Inc. can help with that. Reach out to us at (508) 622-5100.
Phishing scams have had a supporting role in many of the latest cyber threats, often as the means the attacker has used to start off their attack. This attack vector is relatively easy to avoid in most cases, but requires education for the end user.
Chances are, you’ve heard of spam, but many don’t know how to identify it in the first place, let alone work around it. Frankly, spam can cause some serious damage to your business if not properly dealt with. In today’s blog, you’ll learn what makes spam, “spam,” and how you can keep it from infecting your inbox.