Automation Concepts & Technologies, Inc. Blog

Welcome to our blog, full of IT tips and business technology best practices.

Poking at Spear Phishing

Poking at Spear Phishing

Hopefully, you’ve heard of phishing at this point: the method cybercriminals use to scam their targets by impersonating someone that their targets would trust, requesting access credentials or other sensitive information. Did you know that there are specific kinds of phishing? Here, we’ll review one of the biggest risks to your business... spear phishing.

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How to Set Up a Gmail Auto-Response

How to Set Up a Gmail Auto-Response

These days, our society is infamously connected, especially in the business sense. This can make it jarring to not receive a reply back from an email. While we all need a break every now and then, we also need to get back to our contacts efficiently - this is where the ‘out of office’ message in Gmail comes in.

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Why Your Business Email Needs to Be Encrypted

Email-Encryption

How often do you use your business email to send along information that could be considered sensitive? On a related note, how well protected are your correspondences over email? Your email could be making your business more vulnerable than you might imagine. This is precisely why it is so crucial to encrypt your emails.

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How the Grinch Didn’t Send that Email!

How the Grinch Didn’t Send that Email!

An email’s important,
That much is clear fact -
But you need to stay safe
From an email attack.

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3 Ways Email Encryption Keeps Your Messages Safe

3 Ways Email Encryption Keeps Your Messages Safe

Encryption is a very important tool in today’s business environment, especially if you are trying to protect your email communications. Today, we’ll discuss the benefits of using encryption for your business’ communications solutions, but without an understanding of what encryption actually is, the conversation might be a little harder to understand.

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Phishing Scams Use Many Kinds of Bait

Phishing Scams Use Many Kinds of Bait

Phishing scams have one of the most descriptive names in all of computing, mostly because of how similar phishing is with fishing. Just as one does when one goes fishing, bait is dangled in the hopes of getting a bite - but to take the comparison one step further, different types of bait can be used, depending on the catch one is trying to make.

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Securing Your Email is Crucial for Your Overall Security

Securing Your Email is Crucial for Your Overall Security

Email security has suffered in the past several years due to the commoditization of basic email security services. If every spam solution is the same, then they can be changed out to just about any other solution out there, removing quality and replacing it with quantity. We have seen this trend take antivirus--the fact that free antivirus exists and many people prefer it over some paid solutions is a testament to this--but will spam protection move in the same direction?

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Can You Get a Unified Communications System In the Cloud?

Can You Get a Unified Communications System In the Cloud?

It’s not out of the ordinary for a business to sideline communications in favor of getting operations off the ground, but the issue is that communications are supposed to be used for augmenting operations. Therefore, businesses that don’t utilize a unified communications system are doing themselves a disservice in more ways than one.

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Can You Recognize the Risks that Appear in Your Email?

Can You Recognize the Risks that Appear in Your Email?

Email is often touted as a favorite medium for launching cyberattacks against businesses and individuals. This is because it’s easy to hide the true intent behind an email attack within its contents, whether they are embedded images in the message itself, or links to external sources. How can you know for sure whether the links in your email inbox are legitimate?

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Tip of the Week: Syncing Email Across Multiple Devices

Tip of the Week: Syncing Email Across Multiple Devices

It’s true that email is such a common solution that most people don’t think twice about how it works. However, it’s imperative that you at least understand the concept, as it can provide you with a considerable advantage when it comes time to optimize email access on your mobile devices. First, we’ll discuss the ways in which the two major message exchange protocols differ, and then dig into the specifics of why you should choose one over the other.

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Tip of the Week: Need to Write an Email? Keep These 5 Steps in Mind

Tip of the Week: Need to Write an Email? Keep These 5 Steps in Mind

There are good emails, and there are bad emails. You know them when you see them, but can you write an email that’s more likely to be read and acted upon? There are a few key steps to writing them more effectively. For this week’s tip, we’ll walk you through five steps to improving your emails.

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Can Your Business Succeed with Its Current Communications?

Can Your Business Succeed with Its Current Communications?

Communications are crucial for any business. Whether you own a restaurant, a junkyard, or a corporation that is looking to go public, communications are a base line item on any business’ long term plan. Communication drives sales, collaboration, and the support of your offerings. Are you leveraging the best communications technology for your needs?


Identifying Your Options
What options are open to you that will let you improve your staff’s ability to communicate? The first thing you need to do to ascertain whether or not you have the tools or technology you need. This can be done through a thorough assessment of the types of platforms your business utilizes for communication:

Is it just over the phone, or do you have email? Do you use a chat interface? Is your business currently active on social media? These are all effective options to incorporate that will allow your business greater communicative capabilities.

How to Best Use These Communications
It is important to understand that communications can either be a major time saver or time waster, depending on the situation. Fortunately, there are means to keep your communications efficient and optimally beneficial to the needs of your business.

Phone
The traditional phone plan for businesses is costly. You have to run the wires required and connect them to a central location. This makes it hard to make changes to the office layout, as well as adding difficulties adding new employees to the telephone system. Additionally, you have to pay a telephone service provider for the privilege of using the phone.

Many of these downsides can be resolved by switching to a hosted Voice over Internet Protocol (VoIP) system. Since a VoIP connection leverages your organization’s bandwidth to function, you can eliminate the need of hardwiring your office if you so choose. More importantly, however, you can get a strong communications solution while eliminating a potentially expensive line item in your budget.

Email
While many might consider email to be a replacement to the phone, it isn’t advisable. While both are important to maintain in a business setting. However, for your typical office communications, email provides a quick way to get in touch with a coworker or contact, providing a record of correspondence as you go.

Chat Interface
There are often times that an office worker needs to reach out to a coworker, but their message may be too urgent to risk it sitting, unchecked, in an inbox. A chat interface provides a highly visible method of sending a message that grabs the recipients’ attention, allowing for a much quicker response than one might expect from an email--which may go unchecked for far longer than the message can wait.

Social Media
The rise of social media has given businesses an opportunity that had never presented itself before in history: the ability to reach out to their fan base without a filter. Now, a business can reach out directly to their followers, sharing news, information, or content of a more human nature.

Social media allows a business to connect more honestly with their followers, giving the company another layer of culture that sets them apart. Plus, it helps show your followers that you intend to actively interact with them, drawing them in and impressing them as a part of your marketing strategy. Plus, you can use social media as another means of uniting staff members and communicating with them directly.

The technology that businesses can access today are capable of enhancing their communications greatly. Have you enhanced yours? Automation Concepts & Technologies, Inc. can help with that. Reach out to us at (508) 622-5100.

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Is It A Good Idea To Bait A Phishing Scam?

Is It A Good Idea To Bait A Phishing Scam?

Phishing scams have had a supporting role in many of the latest cyber threats, often as the means the attacker has used to start off their attack. This attack vector is relatively easy to avoid in most cases, but requires education for the end user.

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If Your Business Could Talk, It’d Complain About Spam

If Your Business Could Talk, It’d Complain About Spam

Chances are, you’ve heard of spam, but many don’t know how to identify it in the first place, let alone work around it. Frankly, spam can cause some serious damage to your business if not properly dealt with. In today’s blog, you’ll learn what makes spam, “spam,” and how you can keep it from infecting your inbox.

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Tip of the Week: How to Craft an Irresistible Email Subject Line

Tip of the Week: How to Craft an Irresistible Email Subject Line

We think that it’s safe to say that nobody enjoys their inbox receiving incredulous amounts of emails on a regular basis. Yet, the business owner must maintain their inbox every day, and if a message doesn’t strike them as important, they’ll probably either ignore it or delete it completely. Here’s how you can prevent this from happening.

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The Advantages of Hosted Email are Significant For SMBs

b2ap3_thumbnail_cloud_email_400.jpgEmail is a critical component of your business’s IT infrastructure, and without it, your organization’s operations could grind to a halt. As a valuable communications medium, email helps your team stay productive and up-to-speed on the latest initiatives. This is the main reason why you want your email to have minimal downtime, but managing and maintaining an email server on your own can be challenging and difficult, at best.

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Gmail Now Notifies Users if an Email Comes From a Shady Source

b2ap3_thumbnail_gmail_security_400.jpgWhenever you receive an email, there’s the possibility that it’s a spam message sent to infect you with viruses or malware, or to just waste your time. This chance isn’t just negligible; in fact, it’s enough to warrant concern for anyone utilizing email as a communication medium, including business owners. Thankfully, users of Gmail will soon be having a much easier time knowing the origin of their messages, and whether or not they were sent over a secure connection.

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Tip of the Week: Even the Most Careful People Fall For These 4 Email Mistakes

b2ap3_thumbnail_email_gaffes_400.jpgDespite the rapid advancements of business technology in the past decade, enterprises the world over are still heavily dependent upon email. Therefore, every modern worker needs to be trained on how to send a professional email. If not, classic email mistakes will be made that could bruise your company’s reputation, like these four common email blunders.

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How a Spam Filtering Solution is Like the Sheriff of Your Network

b2ap3_thumbnail_ocular_patdown_400.jpgWhen it comes to the security of your company’s network, you need to have a strike plan to get you out of any potentially threatening situations. Essentially, your network needs an email security solution like a spam filter to act as a sheriff for your business.

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Email May Be On Its Deathbed

b2ap3_thumbnail_email_not_popular_400.jpgEmail is such a staple of the modern office that it might seem like even the mention of a world without it is ludicrous. Others, however, feel like their inbox is keeping them from pushing toward bigger and better things. Email might hold a special spot in our hearts, but realistically, does it stand a chance in the future?

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About Automation Concepts & Technologies, Inc.

Automation Concepts & Technologies, Inc. strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760