Automation Concepts & Technologies Blog

Welcome to our blog, full of IT tips and business technology best practices.

Should Your Business See a Bigger Role for IT?

Should Your Business See a Bigger Role for IT?

With every business having at least some revenue generation in their list of priorities, it is important that an organization understands how technology can help eliminate inefficiency through improved collaboration and productivity. Let’s consider a few modern tools and solutions that can help a business as it strives towards its goals.

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Where Is Your Business Going Next?

Where Is Your Business Going Next?

Many business owners understand the benefits that technology can have for a business, but just can’t bring themselves to commit to implementing that technology due to the cost, either in capital expenditures or in the shift in operations. The fear of not being able to successfully integrate certain technology will, over time, hold your business back. Today, we’ll describe why it’s essential to have a technology strategy, and how to stick to it. 

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IT Training That Is Sure to Get the Desired Effect

IT Training That Is Sure to Get the Desired Effect

A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, we will take a look at some strategies to promote end-to-end security at your company.

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Can Technology Work Against a Business?

Can Technology Work Against a Business?

Technology has forever changed the culture of some office environments, for better or worse. While we tend to err on the side of implementing IT as being worth the risk, it’s always best to go into implementing a new technology solution with the thought of not just how it will affect operations, but how it might influence your organization’s company culture. We’ll go into detail about ways that implementing a new IT solution might affect the way your staff interact with each other, as well as what you should look out for when implementing such solutions.

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AI and IT: A Natural Match

AI and IT: A Natural Match

Artificial Intelligence is one technology that garners excitement and fear. People’s imaginations tend to run away with them when they have conversations about AI. Businesses of all types are starting to figure how they can utilize advanced artificial intelligence platforms and machine learning to facilitate better business, but is it working? Let’s take a look at how AI innovation is changing business and see how ready AI is for primetime.

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Managed IT Services Delivers Substantial Value

Managed IT Services Delivers Substantial Value

One of the best reasons to implement managed IT services is the value it presents for your business compared to the alternatives. Businesses may have once depended on unreliable and expensive services to keep their IT up and running, but nowadays, it’s more efficient and, in most cases, more affordable than ever before. We’ll explain how managed service providers can create value opportunities for your business.

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Are You Frustrated with Business Technology? Managed IT Can Help

Are You Frustrated with Business Technology? Managed IT Can Help

How does your business maintain its critical technology assets? Organizations with limited budgets and workforces often resort to forsaking technology support entirely, only getting the help they need when something goes wrong. This is called break-fix IT, and it can become a major detriment to your organization in the long run if left unchecked. Thankfully, there’s a simple solution, and it doesn’t involve hiring in-house technicians or breaking your budget.


Break-fix IT can be a huge problem for SMBs, particularly because they lack the funds to hire an in-house IT department and that employees often juggle multiple responsibilities at once. If SMBs have technology support at all, it’s either from a break-fix provider which only resolves problems after they have occurred, or from in-house employees who have subpar understanding of it. This makes it difficult to get the IT assistance needed to keep operations moving along.

Poor IT is a Company-Wide Problem
Organizations that suffer from poor IT administration don’t just feel isolated results of these issues. In fact, poor IT management often has widespread results that are felt throughout the organization and its infrastructure. An unresolved hiccup that keeps one employee from accessing their cloud-based data, for example, could eventually become a major problem that derails the entire organization, leading to widespread downtime that puts your budget through the ringer.

Furthermore, when one employee can’t do their job properly thanks to technology troubles, anyone else who is also waiting on that employee to do their job will be held up. This creates a web of employees that can’t do their jobs, escalating the issue of downtime. Ideally, you want to avoid technology problems in the first place. In doing so, you can keep small issues from snowballing into major troubles for your organization.

The Solution
Since your goal should be to prevent issues before they become problems, you want to take a more preventative approach to business IT management than what break-fix IT presents. Managed IT services allow your organization to take full advantage of IT professionals without the problems associated with hiring in-house technicians. Essentially, you outsource the responsibility of IT management and maintenance to a third party like Automation Concepts & Technologies. Our technicians then act as a dedicated IT department for your organization, remotely monitoring your infrastructure for problems that could derail operations.

Remember, IT shouldn’t be something that only management has to worry about. When you outsource your IT management to a third party, you free up countless hours spent worrying about technology management. You can then use this newfound time to get caught up in the workplace and focus on what matters most: running your business.

For more information about managed IT services, including how you can get started with it, give us a call at (508) 622-5100.

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Signs Your PC is Done for and How to Properly Dispose of It

Signs Your PC is Done for and How to Properly Dispose of It

When it’s time to replace your technology, it might bring about a sense of panic. How can you replace your technology without breaking your budget, or worse, exposing data on your old technology to potentially threatening actors? Only one thing is for sure; you need to make sure that you have a solid strategy to adhere to when you need to replace your broken-down technology.

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Tip of the Week: Simple Ways to Help Your Employees Know More About IT

Tip of the Week: Simple Ways to Help Your Employees Know More About IT

How much of managing your IT resources are your employees responsible for? SMBs will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.

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The 4 Most Pressing IT Issues You Have to Be Aware Of

b2ap3_thumbnail_it_lessons_400.jpgRegardless of how your business’s administration is set up, you should be aware that anyone in a position of authority must have a basic understanding of how IT, and its related responsibilities, functions for your business. Here are four ways that you can learn more about how IT works within your organization.

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Adopt These 3 IT Concepts to Ensure Future Success

b2ap3_thumbnail_future_of_it_400.jpgBy its nature, technology is always changing, evolving, and moving forward. Organizations that understand this and plan for these changes end up making the most out of their technology. Those that don’t, get left behind. Here are three ways to make sure that your company’s technology will best serve your future needs.

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Upgrading Technology: You Can’t Have IT Both Ways

b2ap3_thumbnail_technology_that_works_400.jpgIt’s one thing to stretch the budget by implementing money-saving IT solutions, it’s quite another to limit your staff by not providing the technology they need to effectively do their job. In situations like this, a business owner would be better off spending extra for quality equipment.

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There’s an Important Difference Between Data and Information

b2ap3_thumbnail_information_data_400.jpgYou can’t have IT without information, you can’t have information without data, and technology is what creates data so that you can better use your company’s technology to increase sales. Got it? Understanding the flow of data can be confusing. It’s important to have a handle on it so you can leverage your data for the success of your business.

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Grab the Air Freshener for These 2 Stinky IT Brain Fart Stories!

b2ap3_thumbnail_it_mistakes_400.jpgWe all experience temporary mental lapses (also known as "brain farts"). The worst kind of brain flatulence is when the consequences stink up the workplace, causing downtime and loss of revenue. One of the worst places to let a brain fart rip is in the IT department.

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3 Ways Cloud Computing is Changing IT for the Better

b2ap3_thumbnail_cloud_hand_400.jpgCloud computing is making everything easier. Companies that operated IT infrastructures of their own before the cloud know firsthand how much easier it is thanks to the cloud. A brief comparison of doing business before and after the cloud will show just how much cloud computing is changing things.

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The Top 3 Highest Grossing IT Trends

b2ap3_thumbnail_it_tends_to_consider_400.jpgAs the global economy experiences recovery and growth, businesses have extra capital freed up to spend on information technology. IT spending is surging, but where exactly is all of this money going? In a recent study, Gartner shines some light on IT's hottest trends.

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Information Technology’s Role in the Future of Health Care

b2ap3_thumbnail_future_of_healthcare_400.jpgWe live in a time where information technology has touched every facet of life. It would be a fair bet to assume that, at this point, it is more commonplace than a trend. We are inundated with Internet-connected computer systems in every aspect of life. We use automated tellers to do our banking, most major retailers have automated checkouts to supplement the work staff they have in place, and even your Grandma uses Gmail. With this technology saturated into the culture, there are many pragmatic uses that are just now being discovered and implemented. Nowhere is this more true than in the health care industry.

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How the Evolving Role of IT can Benefit Your Business

b2ap3_thumbnail_business_reviews_400.jpgAs the world of business becomes increasingly dependent upon technology, the role of IT is changing. Historically, the IT department has been viewed as a separate entity in the office that fixes and maintains the IT infrastructure. Today, more companies are involving IT when making important business decisions. Have you consulted your IT professional lately?

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Bots Outnumber Humans for Web Traffic

b2ap3_thumbnail_webbot400.jpgIt has finally happened, the bots have taken over. While robots have yet to enslave humanity, bots have taken over the Internet, accounting for 62% of all web traffic. Is the bot takeover something you should be concerned about?

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About Automation Concepts & Technologies

Automation Concepts & Technologies strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

830 West Chestnut Street
Brockton, Massachusetts 02301