Automation Concepts & Technologies Blog

Welcome to our blog, full of IT tips and business technology best practices.

Good Practices Often Yield Good Results

Good Practices Often Yield Good Results

If you are a frequent reader of our blog, you will notice that “best practices” is a term that is used generously. That is because there are certain ways to go about things when you are working with technology. Today, we wanted to go over what the term actually means and why they are important when managing your business. 

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Small Business Trends for 2021

Small Business Trends for 2021

It's no secret that small businesses are facing one of the toughest periods in decades. The COVID-19 pandemic and many other issues have made them change the way they approach operations, sales, and other aspects of their businesses. Today, they need to explore more strategies that can support customers who also have had to adapt. Today, we’ll talk about a couple of the trends we expect to see in IT in 2021. 

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Taking a Look at Social Media Use by Company Size

Taking a Look at Social Media Use by Company Size

Social media has turned out to be a culture-defining technology. The massive amounts of people that use the services each week, and the large amount of time people spend on these platforms, makes them important resources for the lion’s share of businesses. The fact that the average user spends around two hours and 24 minutes per day perusing their social media gives businesses opportunities that weren’t available to them only a few short years ago. Today, we thought we would give you a look at how different sizes of SMBs utilize this technology. 

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Cut Your Support Costs Without Hurting Your Business

Cut Your Support Costs Without Hurting Your Business

If you’re trying to minimize your operating costs to give you more capital to build your business, it is important to keep in mind that sacrifice isn’t your only option. Instead, you also have the option of streamlining and minimizing some of your larger expenses by enlisting a managed services provider (MSP) and the more sustainable business model we adhere to.

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How Businesses Can Use AI to Their Benefit

How Businesses Can Use AI to Their Benefit

As technology has become smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can use. Let’s take a few minutes to consider the various ways in which AI can be used to support businesses.

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Do You Have a Plan for What’s Next?

Do You Have a Plan for What’s Next?

If you have been running a business for any length of time, you definitely don’t need to be told how important risk management is. One problem you see from business owners today is that while they understand just how many problems there are--and which ones they need to find solutions for first--they want to grow their company fast, and as a result, they overlook potential problems and end up hurting their business as a result. 

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Considering Point of Sale Technology

Considering Point of Sale Technology

Point of sale software and solutions have long offered massive benefits to businesses, with these benefits growing as the technology has advanced. Let’s look at how the POS system has developed over the years to offer the business utilities and benefits that it does today.

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Cybersecurity Takes Effort at 3 Levels

Cybersecurity Takes Effort at 3 Levels

The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you do with your technology, you need to look at it as three levels of security.

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Business Continuity Planning is Your Greatest Tool

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Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

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Technologies that Small Businesses Should Be Using

Technologies that Small Businesses Should Be Using

As time passes and technology is developed, a lot of the processes that businesses rely on become more efficient and stand to deliver greater benefits to the organizations that use them. These benefits are accessible to businesses of all sizes, including small businesses. Let’s go over a few small business needs, and how technology can assist with them.

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Replace Your Phone System with VoIP

Replace Your Phone System with VoIP

When looking at phone systems for your business, you will immediately notice that Voice over Internet Protocol (VoIP) is more affordable. Gaining extra capital is always nice, but if the VoIP system doesn’t provide the necessary features, what’s the point in switching, right? Lets take a look at some of the benefits VoIP can bring your company.

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Six Things to Consider When Moving Your Business

Six Things to Consider When Moving Your Business

When you move your business into a new workspace, it can be one of the most exciting times for both you and your staff. It isn’t easy, of course, but today we thought that we would give you a short list of considerations that you should take in order to make this process go smoothly.

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Major SMB Tech Trends

Major SMB Tech Trends

All businesses demand a certain amount of technology in order to push their organizational profitability forward. Whether they invest in tried-and-true technologies or they use their capital a little more innovatively, really depends on how decision makers’ forecasts of those investments help the organization become more productive or efficient. Today, we will look at five of the most important technology trends for SMBs in 2020.

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Current Small Business IT Trends

Current Small Business IT Trends

Technology is trending, there’s no doubt about that, but if you are a decision maker at a small business, technology solutions aren’t typically developed for your business in mind. As a result, it can often be difficult for the SMB to get tools that are scalable enough to make sense for them, while also getting powerful options that will actually work to improve some part of the business. This month, we’ll take a look at three trending technologies that small businesses are starting to use regularly. 

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Five Reasons Managed Services Even Work Well for Small Businesses

Five Reasons Managed Services Even Work Well for Small Businesses

Consider something for a moment: aside from their size and the resources at their disposal, what makes a small to medium-sized business so different from a large, enterprise-sized one? If you really consider it, there isn’t all that much. This is why many SMBs have turned to managed services… to receive IT support comparable to what the large businesses get.

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Technology Small Businesses Should Be Investing In

Technology Small Businesses Should Be Investing In

As small businesses have to do more with less, they’ve been increasingly looking to technology to fill the gaps. The problem is that many small businesses feel like the big tech companies don’t understand their needs. If you feel like the technology options you have at your disposal don’t necessarily fit your business’ needs, consider that these robust solutions have all the functionality that you need to manage your own business processes. Today, we’ll take a look at some of the enterprise technology SMBs are using to move their businesses forward and some of the considerations you may need to make to leverage a software solution that doesn’t seem like it fits.

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IT Consulting Brings Clarity

IT Consulting Brings Clarity

In today’s competitive business environment, you need all the help you can get. One of the biggest advantages you can achieve for your business is to take advantage of a trusted and reliable managed IT provider that can give your organization advice on how to navigate the murky waters of the technology world.

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Tip of the Week: How to Improve Your Internal Collaboration

Tip of the Week: How to Improve Your Internal Collaboration

For any business to be successful, its inner workings need to be able to work together seamlessly, each with a defined role and purpose. While we usually stick to talking about how to make your IT more collaborative, we’re devoting this week’s tip to ensuring that your employees are also capable of effective collaboration while using these solutions.

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Tip of the Week: How Small Business Goes About Utilizing Technology

Tip of the Week: How Small Business Goes About Utilizing Technology

No matter how big a business is, it has to leverage at least some IT in order to be efficient. Unfortunately, some organizations are reluctant to implement new technology if they don’t seem to need it immediately. What these businesses don’t know is that the reason they typically don’t implement new solutions--saving money--is in direct conflict with what the solutions are designed to do in the first place.

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Do You Know the Real Value of Your IT?

Do You Know the Real Value of Your IT?

How much value does your company get from its technological assets? This might seem like a simple question, but it doesn’t have a simple answer. You can implement the latest and greatest solutions, but you don’t necessarily gain value from them, or as much as similar organizations in your field. With businesses aiming to cut costs and secure a profitable future, how can you make sure that IT is providing value to your organization?


The reason why you want to make sure IT is being profitable for your business is because you run the risk of it being overlooked otherwise. After all, if it’s not being valuable or making any money for your business, why bother investing in it? To answer these questions, you should ask yourself the following questions:

  • Do you have any services that aren’t being utilized properly? How much waste is accruing due to software solutions that aren’t being used?
  • How often do you replace hardware? If it’s not being replaced periodically, you run the risk of hardware failure or other issues.
  • How much do you pay for technology that isn’t offering a return on investment? For example, it’s one thing to pay for services that save time, but another thing entirely to pay for a convenience that isn’t necessary or producing enough value.

Basically, it all starts with asking yourself how your technology is affecting your bottom line. What is that new software solution really doing for your business? Is it allowing you to free up funds that would be better spent elsewhere? A great example of this is automation; more businesses than ever before are trying to take advantage of automation, which lets them free up key staff and personal from more menial and time-consuming tasks.

Too many businesses still take advantage of break-fix solutions; wasting money on IT maintenance. The break-fix model of IT support might appear to offer a semblance of value in the moment, as you’re receiving service that’s needed as soon as possible. Yet, the issue here lies in the fact that you’re waiting until technology has already broken down before you do anything about it. This leads to wasted capital and resources, including downtime, hardware replacements, and so much more--all because issues weren’t solved properly before they grew out of hand.

One of the best ways to gain value from your business’ technological investments is to implement managed IT services from Automation Concepts & Technologies. What this does is essentially eliminate the costs of running an IT department, additional salaries of technicians, and the general upkeep costs of your organization’s infrastructure. It replaces these costs with a single monthly payment. You then receive services as per your service level agreement. We can perform a variety of services for your business, including:

  • Remote monitoring and management
  • Backup and disaster recovery
  • Network security
  • Email management
  • And more!

To learn more about IT management, call us today at (508) 622-5100

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About Automation Concepts & Technologies

Automation Concepts & Technologies strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

830 West Chestnut Street
Brockton, Massachusetts 02301