Automation Concepts & Technologies, Inc. Blog

Welcome to our blog, full of IT tips and business technology best practices.

Line of Business Software Is Improving Business

Line of Business Software Is Improving Business

It’s true that today’s businesses rely on software to help them fill in the gaps. For certain businesses, however, not just any piece of software will do. If your business is reliant on specific software to properly run your business, or if your business functions in an industry rife with regulations, you might be looking for a line of business software.

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Four Essential Business Software Types to Consider

Four Essential Business Software Types to Consider

While each business today features its own balance of company culture and processes, there are certain varieties of software that all companies in operation today should be leveraging. Here, we’ll go over what these solutions are, and how they can benefit you.

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In Cybersecurity It’s Fool Me Once, Shame on Me

In Cybersecurity It’s Fool Me Once, Shame on Me

In the course of doing business everyone has their own specific responsibilities. One overarching responsibility that all employees need to have today is a keen eye for detail. The health of a business depends on it. A staff’s failure to properly shoulder their load of security can have an immensely negative result for both the employee and the company. Today, we’re going to explain that when your organization gets breached by hackers, that fault is largely found in the mirror. 

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We Can Put You With the Right Technology

We Can Put You With the Right Technology

Businesses need hardware and software to keep an infrastructure running, but not all organizations specialize in the management and acquisition of these systems. Furthermore, some businesses don’t even know what their specific needs are, which is shocking to think about. We’re here to help you make the best decisions possible with your hardware and software acquisitions.

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Getting to Know Technology: Application Programming Interface

Getting to Know Technology: Application Programming Interface

Software runs the world, or so they say, and it’s all thanks to the ability to integrate with one-another through the use of APIs. This tech term, which stands for application programming interface, and it’s crucial to understand what these do in today’s technology environment.

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Microsoft Ending Support for Major OS Titles

Microsoft Ending Support for Major OS Titles

Windows is the most popular operating system in the world, and as such, developers are always hard at work on the next new version of the OS. However, organizations are often stuck in a tricky situation whenever end of support occurs for any popular operating system. When your reliable technology solutions finally stop receiving updates and patches, what do you do? Well, users of Windows 7 and Windows Server 2008 R2 will have to answer this question next January.

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Teamwork Requires Innovative Collaboration Tools

Teamwork Requires Innovative Collaboration Tools

Collaboration is critical to the success of your organization, and in a lot of ways, productivity can’t happen without it. Some modern collaboration tools have improved operations so much that they have completely changed the workplace dynamic, making meetings easier to manage, clients easier to communicate with, and managing in-house processes in a more efficient way. It’s no surprise that the right collaboration tools can help your organization overcome just about anything.

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Google Docs Finally Adding Microsoft Office Support

Google Docs Finally Adding Microsoft Office Support

Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions. While the choice of which service to work with seems exclusive, Google is making strides to break down this barrier and allow certain file types to be edited in Google Drive.

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Collaboration Is a Priority For Many Businesses

Collaboration Is a Priority For Many Businesses

Innovation takes many forms, whether it’s implementing automated solutions to ensure tasks get done or implementing new ways to get work done by your in-house staff. Collaboration is one of the ways that your business can benefit from innovation, as the right solutions can make a world of difference. We’ll discuss some of the more innovative collaboration solutions that you can implement for your business.

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How Automation Rejuvenates Productivity

How Automation Rejuvenates Productivity

There are some cases where productivity is a challenge, especially in the case where you’re being asked to work on something repetitive or monotonous. To make these tasks more bearable, automation solutions can be used. Although, depending on the purpose, they can become an integral part of your business’ productivity strategy.

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Three Keys to Proper Software Management

Three Keys to Proper Software Management

Nowadays, every company relies on some kind of software in order to properly function, so you need to ensure that this software is properly managed in order to maintain operations. While this may sound like a grand undertaking, software management is relatively simple and can be whittled down into three steps: leveraging the assets available, testing your strategies, and understanding what it is you have.

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Business Technology Continues to Shift to the Web

Business Technology Continues to Shift to the Web

Businesses today rely on so much technology that it’s impossible to think about operations without considering how technology can make them more efficient. In fact, many organizations would completely collapse without the innovations brought about as a result of technology development. One of the hottest trends over the past few years has been the shift from in-house assets to web-based assets, ranging from application access to infrastructure hosting.


We’re not talking about just using a web application like Gmail to access the Internet. Most businesses these days take advantage of some type of web-based service to keep their operations moving smoothly. They could either have a couple of applications hosted on the Internet, like Microsoft Office or the Adobe Creative Suite, or it could go as far as having the entire network infrastructure hosted in the cloud for easy access. Either way, business operations would change considerably without having access to the cloud and Internet-based solutions.

Before web-based applications became commonplace, businesses rely on applications and solutions hosted locally on a network or desktop infrastructure. Nowadays, if solutions are stored in the cloud, they can be accessed on a plethora of devices that allow for more flexibility and innovation than ever before. We’ll talk about some of the various ways that the Internet and web-connected services change the way that businesses function.

Communications
Business communications rely heavily on staying connected. Considering how the Internet is also all about connectivity, the two naturally go hand-in-hand. Businesses have access to all sorts of communication solutions, including voice and video chat, instant messaging, and email--all designed to keep your organization connected to all of your contacts and users in a way which fosters productivity.

Imagine being able to take your business’s telephone solution on the go with you simply by having a mobile application on your device. You might even already be taking advantage of mobile email solutions. It’s just one way that a constant connection to the Internet and web-based apps really help businesses stay connected while on the go.

Software Solutions
Your business relies on software to get work done, including a productivity suite of some kind. Thanks to the cloud, these solutions can be hosted online and stored in a way which allows for access via mobile devices and desktops alike. If you’re using a word processor, spreadsheet creator, or other type of software that lets you build out business documents or check information, you stand to benefit from web-based access to these applications.

Now that you don’t have to rely on constant access to a desktop to work on text files or other projects, your organization is free to pursue a method of working and operations that best suits it. This gives your employees the freedom to choose their own devices. Furthermore, access to web-based applications is often much cheaper as a whole, since you’re simply paying for access to the latest versions of each solution in a web format rather than purchasing licenses outright for your desktop workstation.

Access to Information
Perhaps one of the most important parts of Internet access for a business is the unprecedented access to important information. Businesses can investigate potential new solutions, potential clients, and competitors to create some of the most lucrative possibilities imaginable. Some might say that business lives on the web, and in this situation, it certainly does. You can perform market research, find other organizations like yourself to glean ideas from, and potentially even find new clients.

Is your business fully taking advantage of mobile technology and access to web-based solutions? Automation Concepts & Technologies, Inc. can help your organization fully implement solutions designed to improve access to important information, be it locally on your network or through a cloud-based hardware infrastructure. To learn more, reach out to us at (508) 622-5100.

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Could Your Business Use a New Telephone System?

Could Your Business Use a New Telephone System?

Telephone solutions have long been a major pain point for businesses. Smaller organizations attempt to get the most bang for their buck, especially for something as important as communications, but it’s not always so simple. How can you get the greatest return on investment from your business’ telephone solution? You can start by implementing Voice over Internet Protocol.


VoIP uses your business’ Internet connection, rather than telephone lines, to transmit your voice to the recipient, and it has the potential to completely change the way your organization operates. Here are six benefits that your business can gain from VoIP.

VoIP Provides a Lower Cost per Call
Since VoIP uses your Internet connection--or, rather, your IP address--to send calls, you’ll get more value out of your telephone network in the long run. This is especially true for long-distance calls. As long as your bandwidth can handle the additional strain, you actually save money by implementing VoIP.

VoIP Offers Mobility
When you implemented your office telephone solution, you installed lines that run directly to specific handsets for each of your employees. This makes changing numbers or moving offices a huge pain, as you would typically need to contact the telephone company to get your services transferred elsewhere. VoIP eliminates this issue entirely and provides your business with the freedom to move things around as you see fit.

VoIP Has Dynamic Features
You may have all of the traditional telephone services with your landline connection, but more advanced features are likely out of reach for you. VoIP offers plenty of features, such as voicemail transferring, video chat, instant messaging, and much more, so that you can spend your time wisely during a telephone call.

VoIP Includes Simple Telephony Solutions
While VoIP provides great additional features that you can customize as your needs see fit, you still retain access to all of the basic services that make the telephone such a great solution in the first place. You’ll still retain access to conference calling and call forwarding the same as usual, so there’s plenty of room to grow and add services as your business needs change.

VoIP Offers Great Client Interaction
Have you ever had the phone ring in your office, but you’re simply too busy to answer the call? Well, with VoIP, there’s no excuses. You can have the call transferred to specific phones or devices if it’s not answered within a certain number of rings. This improves your business’ reputation with clients.

VoIP is Reliable When You Need it Most
More than anything, VoIP can be used on multiple devices. It can be accessed through mobile devices, or on a desktop or laptop. You can even use traditional handsets if you so desire. It’s a highly customizable solution that your business can leverage to its advantage.

Automation Concepts & Technologies, Inc. can equip your business with a powerful, enterprise-grade VoIP solution designed to work for your business. To learn more, reach out to us at (508) 622-5100.

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Looking for New Productivity Software? Try Software as a Service

Looking for New Productivity Software? Try Software as a Service

Most businesses rely on software solutions in order to stay productive throughout the work day. Whether it’s a word processor, a spreadsheet builder, or simple data storage in the cloud, software is deeply ingrained in the modern business world. Shouldn’t your organization be taking advantage of it to its full extent? You can start by implementing Software as a Service.


You can think of Software as a Service like renting a house. Sure, you could go all-in and buy it in one go, but it would be an immensely expensive up-front cost. In order to make it more affordable, those purchasing a home acquire a mortgage, or simply rent the home rather than attempting to purchase it outright. These smaller, more affordable payments provide shelter in a similar manner while making it more accessible for those on a limited budget.

Here are four ways your business can take advantage of Software as a Service:

Communications
Cloud-hosted software solutions can be used to keep your organization connected via video or voice chat. Voice over Internet Protocol (VoIP) is a perfect example. You can add new users and make changes to your service plan as your business grows, and you can access your telephone solution on any connected device with the application installed on it. Cloud-based messaging apps can also be used to similar effect.

Cloud-Based Email
Your business can use software as a service for your email solution, as well. Using a cloud-based email provider like Gmail or Microsoft Outlook allows you to add or remove users to your email server quickly and efficiently. Furthermore, you can expand the service at any time to accommodate growth.

Productivity Suites
The most notable use of software as a service comes from productivity suites. You might notice how services like Microsoft Office 365 and Google’s G-Suite are designed specifically “as a service.” In Microsoft’s case, you can purchase the entire Office suite at once, or you can purchase its individual parts. Better yet, you can pay for access to a cloud-based version of productivity software like Microsoft Word, Excel, and PowerPoint, that is always up-to-date. This saves you plenty of money in the long run by providing continuous access to software solutions, without needing to update your license or take on additional capital expenses.

Virtualization
Basically, software as a service is a great way to virtualize and turn just about any software solution into a more efficient, scalable, consumable, and affordable form. The sky's the limit. How can your business benefit from Software as a Service offerings? To find out, reach out to Automation Concepts & Technologies, Inc. at (508) 622-5100.

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Tip of the Week: How To Put A Table Of Contents In A Google Doc

Tip of the Week: How To Put A Table Of Contents In A Google Doc

If you author a long document, having a table of contents can help your readers get the information they need fast. Here is how to insert a table of contents into a Google Doc.

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Google Pixel Is First to Come with Zero-Touch Provisioning--Will Your Favorite Be Next?

Google Pixel Is First to Come with Zero-Touch Provisioning--Will Your Favorite Be Next?

Does your business use Google’s line of Android devices for business purposes? Well, you might be happy to hear about Google’s new zero-touch solution for enterprises for their Pixel line of smartphones. If you provide smartphones for your business’ employees, you know how much of a hassle it is to set up these devices. This new zero-touch policy attempts to make a change to this.

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How To Keep Your Company Out Of The BSA’s Crosshairs

How To Keep Your Company Out Of The BSA’s Crosshairs

Let’s say that you have an employee who wants to do some good for your business and save your IT some cash on a piece of business software. They find a “free” version of it on the Internet, thinking they have found you a bargain deal. Little do you know that there is an agency out there that’s specifically looking for businesses like yours that don’t keep track of their software licensing, just to make a quick buck off of copyright infringement.

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You Need To Be Familiar With Patching Terminology

You Need To Be Familiar With Patching Terminology

Over the past several months, while watching the news or reading about business and technology, you’ve probably encountered a few words, such as ‘ransomware’ ‘exploit weakness’, and ‘security patch’. These terms are used often, and you may be confused as to what they really mean, and how they relate to you and the security of your business’ data.

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Businesses Running Outdated Software are Taking a Huge Risk, Study Finds

Businesses Running Outdated Software are Taking a Huge Risk, Study Finds

It goes without saying that businesses that don’t want to invest in the latest and greatest software solutions will be denying themselves the opportunity for more productivity and efficiency, but most of all, security will be put on the line. A new study has proven that there is a direct correlation between businesses that run older versions of out-of-date operating systems and web browsers, and organizations that suffer from data breaches.

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“The Worst” Windows Bug Discovered... and Thankfully Fixed

“The Worst” Windows Bug Discovered... and Thankfully Fixed

Microsoft has resolved what a security researcher tweeted was “the worst Windows remote code exec” in his memory. This vulnerability allowed a targeted file to implement remote code execution processes, manipulating the infected system and spreading the infection to other machines. In other word, it’s a bad problem to have. The scariest part: the attack would be triggered if a particular file were to be scanned by the Microsoft Malware Protection Engine.

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About Automation Concepts & Technologies, Inc.

Automation Concepts & Technologies, Inc. strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760