Automation Concepts & Technologies, Inc. Blog

Welcome to our blog, full of IT tips and business technology best practices.

Blockchain Is Moving Into New Industries

Blockchain Is Moving Into New Industries

Blockchain is one of the most dynamic new technologies, but up until recently, there hasn’t been a lot accomplished in the way of creating viable distributed software titles. In fact, the most practical technology created with blockchain is cryptocurrency. This says quite a bit. Today, we’ll take a look at blockchain-enhanced software and how it’s only a matter of time until it is a commonplace addition to most businesses.

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As IT and OT Merges, You Need to Be Prepared

As IT and OT Merges, You Need to Be Prepared

Businesses have two different types of technology to contend with each day: their information technology, and their operational technology. As these categories have become less distinct with the introduction of the Internet of Things and other similar advancements, a few new challenges to maintaining security have become apparent. Let’s go over these challenges, and what you need to do to overcome them.

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What You Need to Know About Bloatware

What You Need to Know About Bloatware

For the individual, it is exciting when you open the box that your new computer comes in. For a business, however, it can cause a bunch of problems. Sure, a hardware refresh can be an exciting time for a business, especially if it has been necessary for a while. One problem, however, is that some new hardware comes with unwanted software. Let’s take a look at what we mean.

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How to Use a CRM Effectively

How to Use a CRM Effectively

There are a lot of businesses that depend on their Customer Relationship Management (CRM) platform. It’s not just used to manage their customer relationship, it also helps with production, invoicing, operations, human resources, and more. Today, we’ll take a look at the CRM and see how strategic use of this platform can help build your business. 

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Why Software as a Service is the Future

Why Software as a Service is the Future

The cloud has provided businesses with remarkable capabilities and opportunities, but we wanted to take a moment to focus on one in particular: software as a service, or SaaS. Let’s go over what SaaS is, exactly, and how it can assist you in your operations.

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A Better Way to Get and Manage the PC’s That Drive Your Business

A Better Way to Get and Manage the PC’s That Drive Your Business

Your entire business runs on your PC’s – so everything depends on having the right systems, software and security, well maintained and kept up-to-date. Utilizing Device-as-a-Service (DaaS), also known as PC-as-a-Service, is an easy way to get the right technology, fully managed and maintained by us, for one easy-to-budget monthly cost.

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Microsoft Does Some Patching Off Schedule

Microsoft Does Some Patching Off Schedule

To keep your business’ network free from threats, and to keep your software working effectively, patching the software it uses is extremely important. The reason is that the threat landscape is always evolving. Recently, Microsoft announced that they have released an emergency out-of-band security update to fix two security issues, an atypical act for the software giant. 

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Line of Business Software Is Improving Business

Line of Business Software Is Improving Business

It’s true that today’s businesses rely on software to help them fill in the gaps. For certain businesses, however, not just any piece of software will do. If your business is reliant on specific software to properly run your business, or if your business functions in an industry rife with regulations, you might be looking for a line of business software.

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Four Essential Business Software Types to Consider

Four Essential Business Software Types to Consider

While each business today features its own balance of company culture and processes, there are certain varieties of software that all companies in operation today should be leveraging. Here, we’ll go over what these solutions are, and how they can benefit you.

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In Cybersecurity It’s Fool Me Once, Shame on Me

In Cybersecurity It’s Fool Me Once, Shame on Me

In the course of doing business everyone has their own specific responsibilities. One overarching responsibility that all employees need to have today is a keen eye for detail. The health of a business depends on it. A staff’s failure to properly shoulder their load of security can have an immensely negative result for both the employee and the company. Today, we’re going to explain that when your organization gets breached by hackers, that fault is largely found in the mirror. 

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We Can Put You With the Right Technology

We Can Put You With the Right Technology

Businesses need hardware and software to keep an infrastructure running, but not all organizations specialize in the management and acquisition of these systems. Furthermore, some businesses don’t even know what their specific needs are, which is shocking to think about. We’re here to help you make the best decisions possible with your hardware and software acquisitions.

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Getting to Know Technology: Application Programming Interface

Getting to Know Technology: Application Programming Interface

Software runs the world, or so they say, and it’s all thanks to the ability to integrate with one-another through the use of APIs. This tech term, which stands for application programming interface, and it’s crucial to understand what these do in today’s technology environment.

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Microsoft Ending Support for Major OS Titles

Microsoft Ending Support for Major OS Titles

Windows is the most popular operating system in the world, and as such, developers are always hard at work on the next new version of the OS. However, organizations are often stuck in a tricky situation whenever end of support occurs for any popular operating system. When your reliable technology solutions finally stop receiving updates and patches, what do you do? Well, users of Windows 7 and Windows Server 2008 R2 will have to answer this question next January.

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Teamwork Requires Innovative Collaboration Tools

Teamwork Requires Innovative Collaboration Tools

Collaboration is critical to the success of your organization, and in a lot of ways, productivity can’t happen without it. Some modern collaboration tools have improved operations so much that they have completely changed the workplace dynamic, making meetings easier to manage, clients easier to communicate with, and managing in-house processes in a more efficient way. It’s no surprise that the right collaboration tools can help your organization overcome just about anything.

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Google Docs Finally Adding Microsoft Office Support

Google Docs Finally Adding Microsoft Office Support

Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions. While the choice of which service to work with seems exclusive, Google is making strides to break down this barrier and allow certain file types to be edited in Google Drive.

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Collaboration Is a Priority For Many Businesses

Collaboration Is a Priority For Many Businesses

Innovation takes many forms, whether it’s implementing automated solutions to ensure tasks get done or implementing new ways to get work done by your in-house staff. Collaboration is one of the ways that your business can benefit from innovation, as the right solutions can make a world of difference. We’ll discuss some of the more innovative collaboration solutions that you can implement for your business.

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How Automation Rejuvenates Productivity

How Automation Rejuvenates Productivity

There are some cases where productivity is a challenge, especially in the case where you’re being asked to work on something repetitive or monotonous. To make these tasks more bearable, automation solutions can be used. Although, depending on the purpose, they can become an integral part of your business’ productivity strategy.

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Three Keys to Proper Software Management

Three Keys to Proper Software Management

Nowadays, every company relies on some kind of software in order to properly function, so you need to ensure that this software is properly managed in order to maintain operations. While this may sound like a grand undertaking, software management is relatively simple and can be whittled down into three steps: leveraging the assets available, testing your strategies, and understanding what it is you have.

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Business Technology Continues to Shift to the Web

Business Technology Continues to Shift to the Web

Businesses today rely on so much technology that it’s impossible to think about operations without considering how technology can make them more efficient. In fact, many organizations would completely collapse without the innovations brought about as a result of technology development. One of the hottest trends over the past few years has been the shift from in-house assets to web-based assets, ranging from application access to infrastructure hosting.


We’re not talking about just using a web application like Gmail to access the Internet. Most businesses these days take advantage of some type of web-based service to keep their operations moving smoothly. They could either have a couple of applications hosted on the Internet, like Microsoft Office or the Adobe Creative Suite, or it could go as far as having the entire network infrastructure hosted in the cloud for easy access. Either way, business operations would change considerably without having access to the cloud and Internet-based solutions.

Before web-based applications became commonplace, businesses rely on applications and solutions hosted locally on a network or desktop infrastructure. Nowadays, if solutions are stored in the cloud, they can be accessed on a plethora of devices that allow for more flexibility and innovation than ever before. We’ll talk about some of the various ways that the Internet and web-connected services change the way that businesses function.

Communications
Business communications rely heavily on staying connected. Considering how the Internet is also all about connectivity, the two naturally go hand-in-hand. Businesses have access to all sorts of communication solutions, including voice and video chat, instant messaging, and email--all designed to keep your organization connected to all of your contacts and users in a way which fosters productivity.

Imagine being able to take your business’s telephone solution on the go with you simply by having a mobile application on your device. You might even already be taking advantage of mobile email solutions. It’s just one way that a constant connection to the Internet and web-based apps really help businesses stay connected while on the go.

Software Solutions
Your business relies on software to get work done, including a productivity suite of some kind. Thanks to the cloud, these solutions can be hosted online and stored in a way which allows for access via mobile devices and desktops alike. If you’re using a word processor, spreadsheet creator, or other type of software that lets you build out business documents or check information, you stand to benefit from web-based access to these applications.

Now that you don’t have to rely on constant access to a desktop to work on text files or other projects, your organization is free to pursue a method of working and operations that best suits it. This gives your employees the freedom to choose their own devices. Furthermore, access to web-based applications is often much cheaper as a whole, since you’re simply paying for access to the latest versions of each solution in a web format rather than purchasing licenses outright for your desktop workstation.

Access to Information
Perhaps one of the most important parts of Internet access for a business is the unprecedented access to important information. Businesses can investigate potential new solutions, potential clients, and competitors to create some of the most lucrative possibilities imaginable. Some might say that business lives on the web, and in this situation, it certainly does. You can perform market research, find other organizations like yourself to glean ideas from, and potentially even find new clients.

Is your business fully taking advantage of mobile technology and access to web-based solutions? Automation Concepts & Technologies, Inc. can help your organization fully implement solutions designed to improve access to important information, be it locally on your network or through a cloud-based hardware infrastructure. To learn more, reach out to us at (508) 622-5100.

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Could Your Business Use a New Telephone System?

Could Your Business Use a New Telephone System?

Telephone solutions have long been a major pain point for businesses. Smaller organizations attempt to get the most bang for their buck, especially for something as important as communications, but it’s not always so simple. How can you get the greatest return on investment from your business’ telephone solution? You can start by implementing Voice over Internet Protocol.


VoIP uses your business’ Internet connection, rather than telephone lines, to transmit your voice to the recipient, and it has the potential to completely change the way your organization operates. Here are six benefits that your business can gain from VoIP.

VoIP Provides a Lower Cost per Call
Since VoIP uses your Internet connection--or, rather, your IP address--to send calls, you’ll get more value out of your telephone network in the long run. This is especially true for long-distance calls. As long as your bandwidth can handle the additional strain, you actually save money by implementing VoIP.

VoIP Offers Mobility
When you implemented your office telephone solution, you installed lines that run directly to specific handsets for each of your employees. This makes changing numbers or moving offices a huge pain, as you would typically need to contact the telephone company to get your services transferred elsewhere. VoIP eliminates this issue entirely and provides your business with the freedom to move things around as you see fit.

VoIP Has Dynamic Features
You may have all of the traditional telephone services with your landline connection, but more advanced features are likely out of reach for you. VoIP offers plenty of features, such as voicemail transferring, video chat, instant messaging, and much more, so that you can spend your time wisely during a telephone call.

VoIP Includes Simple Telephony Solutions
While VoIP provides great additional features that you can customize as your needs see fit, you still retain access to all of the basic services that make the telephone such a great solution in the first place. You’ll still retain access to conference calling and call forwarding the same as usual, so there’s plenty of room to grow and add services as your business needs change.

VoIP Offers Great Client Interaction
Have you ever had the phone ring in your office, but you’re simply too busy to answer the call? Well, with VoIP, there’s no excuses. You can have the call transferred to specific phones or devices if it’s not answered within a certain number of rings. This improves your business’ reputation with clients.

VoIP is Reliable When You Need it Most
More than anything, VoIP can be used on multiple devices. It can be accessed through mobile devices, or on a desktop or laptop. You can even use traditional handsets if you so desire. It’s a highly customizable solution that your business can leverage to its advantage.

Automation Concepts & Technologies, Inc. can equip your business with a powerful, enterprise-grade VoIP solution designed to work for your business. To learn more, reach out to us at (508) 622-5100.

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About Automation Concepts & Technologies, Inc.

Automation Concepts & Technologies, Inc. strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760