Automation Concepts & Technologies Blog

Welcome to our blog, full of IT tips and business technology best practices.

Switching to VoIP Can Be Good for Your Business

Switching to VoIP Can Be Good for Your Business

There aren’t many technological assets as important for the modern business than its communications solutions. The telephone, while being one of the oldest currently utilized communications systems available, is still the most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. 

  0 Comments
0 Comments
Continue reading

VoIP Can Be a Game Changer

VoIP Can Be a Game Changer

Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Today we’ll tell you a little bit about VoIP and tell you how it can drastically improve your business’ communication.

  0 Comments
0 Comments
Continue reading

How Unified Communications Improves Productivity

How Unified Communications Improves Productivity

Unified communications might seem like a pipe dream, but today with cloud-hosted solutions, it is not only possible, but simpler to deploy than you may realize. This month, we’ll take you through what a unified communications platform is and how it can help your business be more efficient and productive. 

  0 Comments
0 Comments
Continue reading

Three Ways (Out of Many) That VoIP Boosts Productivity

Three Ways (Out of Many) That VoIP Boosts Productivity

VoIP—Voice over Internet Protocol—is an incredibly useful tool for today’s businesses to make use of, especially in terms of improving productivity. Let’s consider a few capabilities that can give you and your team a leg up.

  0 Comments
0 Comments
Continue reading

What are Unified Communications, Exactly?

What are Unified Communications, Exactly?

As businesses have advanced, the use of tools to improve their communication has become paramount to success, with ongoing global developments only contributing further to their importance. With new challenges and opportunities presenting themselves each day, your team needs the tools that allow them to work together and accomplish all that needs to be done.

  0 Comments
0 Comments
Continue reading

Phishing Attacks Masquerading as VoIP Voicemails

Phishing Attacks Masquerading as VoIP Voicemails

Think of how easy it is to trick a human. Entire industries are centered around it. Just think about the flashy magazines at the checkout counter promising us perfect summer bodies if we just follow Channing Tatum’s simple 30-step breakfast routine. These magazines sell. They wouldn’t exist if they didn’t work. Phishing works for hackers, and it works extremely well, and they are constantly making it harder to not get tricked.

  0 Comments
0 Comments
Continue reading

Why Unified Communication Is Necessary… Especially Now

Why Unified Communication Is Necessary… Especially Now

With a few notable exceptions, businesses today are largely in a holding pattern, waiting for the time to come when their operations can resume in full force. When the time comes to do so, however, there are likely to be some growing pains as everyone settles back into their old processes and operations. To help minimize these impacts, we recommend spending this time to improve your business communications.

  0 Comments
0 Comments
Continue reading

VoIP Is a Complete Game Changer

VoIP Is a Complete Game Changer

Businesses of all types rely on their telephone systems. Today, there is an option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system. Today, we’ll take a look at VoiP and why it’s such a good option for your business.

  0 Comments
0 Comments
Continue reading

Replace Your Phone System with VoIP

Replace Your Phone System with VoIP

When looking at phone systems for your business, you will immediately notice that Voice over Internet Protocol (VoIP) is more affordable. Gaining extra capital is always nice, but if the VoIP system doesn’t provide the necessary features, what’s the point in switching, right? Lets take a look at some of the benefits VoIP can bring your company.

  0 Comments
0 Comments
Continue reading

The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

  0 Comments
0 Comments
Continue reading

VoIP’s Benefits are Numerous

VoIP’s Benefits are Numerous

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to extend operational capital. The cloud offers several solutions to help the modern business keep their costs down, and one service that can be very valuable is Voice over Internet Protocol (VoIP). VoIP, specifically hosted VoIP, can help you reduce your communications costs in many ways, including:

  0 Comments
0 Comments
Continue reading

How Improving Communications Improves Your Business

How Improving Communications Improves Your Business

If you were to search Google for “the most important thing for a company to be successful,” there appears to be a wide range of answers - from team management, to sales skills, to relationship building, to decision making. However, among the vast majority of the results, there was one common thread: the ability to communicate. That’s why we’re exploring how to best communicate with people associated with your business.

  0 Comments
0 Comments
Continue reading

How VoIP Can Save Your Business Money

How VoIP Can Save Your Business Money

It isn’t exactly a secret that small and medium-sized businesses appreciate any opportunity to reduce the amount of money they have to spend to successfully operate. One means that businesses of all sizes have used to do so has been VoIP (Voice over Internet Protocol) telephony. Here, we’ll explore just how VoIP solutions are friendlier to a business’ budget.

  0 Comments
0 Comments
Continue reading

The Other Features of VoIP Fuel Business Communications

The Other Features of VoIP Fuel Business Communications

For the small business looking to transform both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP can deliver clear and reliable calling services that some landline services simply don’t offer. We take a look at VoIP’s more interesting features in this week’s blog.

  0 Comments
0 Comments
Continue reading

See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

  0 Comments
0 Comments
Continue reading

Leverage VoIP Through a Quality RingCentral Solution

ringcentral_logo-1

A VoIP solution can assist your business in multiple ways, most notably in the realm of savings. While the potential savings over time cannot be ignored, VoIP also allows a business to increase productivity and mobility.

  0 Comments
0 Comments
Continue reading

3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

It’s not every day that you encounter a business technology solution that’s capable of connecting all of your employees together in a quick and easy way. Voice over Internet Protocol, or VoIP, is a great way for your business’ employees to collaborate, both in and out of the office. We’ll go into three reasons why your business should invest in VoIP now to further improve operations and efficiency regarding employee collaboration.

  0 Comments
0 Comments
Continue reading

Can You Get a Unified Communications System In the Cloud?

Can You Get a Unified Communications System In the Cloud?

It’s not out of the ordinary for a business to sideline communications in favor of getting operations off the ground, but the issue is that communications are supposed to be used for augmenting operations. Therefore, businesses that don’t utilize a unified communications system are doing themselves a disservice in more ways than one.

  0 Comments
0 Comments
Continue reading

Three Reasons VoIP is a Great Choice for Businesses

Three Reasons VoIP is a Great Choice for Businesses

If you’re trying to run your business without considering communication, you’re crippling your business unnecessarily. One of the ways that you can improve communications is by capitalizing on a modern phone system that uses the cloud. You might be surprised by how great a cloud-hosted VoIP solution works for your business--especially if you haven’t thrown out the traditional telephone handset yet.

  0 Comments
0 Comments
Continue reading

Solid Communications Provide Businesses with Strong Collaboration Options

Solid Communications Provide Businesses with Strong Collaboration Options

Is there anything more important to your business’ success than communication? If you’re not ready to communicate, it becomes difficult to collaborate and make strides on major projects. Thankfully, like many topics in business, technology allows for more effective communication and collaboration than ever before. Let’s take a moment to review some of the best technologies to streamline communication in the office.


Voice over Internet Protocol
Gone are the days when you would be tethered to your desk using a corded phone. Nowadays, voice chat applications can be downloaded and installed on mobile devices, desktops, or laptops so that users can make or receive calls to their work number on their own personal devices. From a communication standpoint, you simply can’t beat Voice over Internet Protocol, as it allows you to cut out your old phone lines and replace them with services that run on your Internet connection. Since VoIP apps work on mobile devices, communication can happen either in-house or on the go, making it a valuable communication tool.

Instant Messaging
What about situations where you need an immediate answer on something important, and it can’t wait for an email but it’s not worth making a phone call over? Instant messaging is valuable for this purpose, as it allows your users to communicate in mere seconds without feeling like they are distracting anyone or pulling them away from something important. Instant messaging applications can be used on just about any mobile device, so they can be valuable tools to stay in communication during collaborative projects.

Shared Cloud Applications
If you’re using cloud storage, you can collaborate on projects quite easily. This is thanks to cloud-based productivity suites like Google Drive and Microsoft OneDrive. For example, you can work on documents in real time, and they are updated for every other user that is working on it. This helps you edit documents, update spreadsheets, and work on presentations with everyone else who needs to be involved. Plus, information, data, and applications can be accessed on any connected device, allowing for even more flexibility and connectivity than before. This makes communication and collaboration much easier in the long run.

Unified communications and cloud software solutions are great ways to ensure your employees are always connected in a plethora of ways, all of which allow them to get in touch with each other whenever it’s needed. To learn more about unified communications, reach out to Automation Concepts & Technologies at (508) 622-5100.

  0 Comments
0 Comments
Continue reading

About Automation Concepts & Technologies

Automation Concepts & Technologies strives to provide the best comprehensive IT, Computer, and Networking services to small businesses. We can handle all of your organization's technology challenges, starting with planning, implementing, and supporting the IT solutions that are critical to your growth and success. Learn More

(508) 285-5080

130 South Washington Street
North Attleboro, Massachusetts 02760